Mina Fouad

Mina Fouad Email and Phone Number

DevOps Consultant @ Orange Business
Egypt
Mina Fouad's Location
Egypt, Egypt
Mina Fouad's Contact Details

Mina Fouad personal email

n/a
About Mina Fouad

As a Head of Public Cloud Operations with 2 years of experience with a proven track record of success in managing complex cloud environments, leading high-performing teams, and navigating critical situations.

Mina Fouad's Current Company Details
Orange Business

Orange Business

View
DevOps Consultant
Egypt
Employees:
27103
Mina Fouad Work Experience Details
  • Orange Business
    Devops Consultant
    Orange Business
    Egypt
  • Orange Business
    Senior Devops Engineer
    Orange Business Aug 2023 - Present
  • Orange Business Services
    Head Of Public Cloud Operations Team “Flexible Engine Platform”
    Orange Business Services May 2022 - Jul 2023
    Leading FE to deliver outstanding customer experience, with top quality deliverables across the solution build and run Measure and improve customer satisfaction across all supported activities Support Product Owners activities to ensure correct sizing, technical feasibility, and operations readiness Manage the handover process for new services/features Deployment of key metrics that will support, and trend analysis Ensure the progress of service improvement plan & business continuity plans Ensure the provision of a detail/clear/frequent communication during major incidents. Follow-up a Root Cause Analysis after each crisis Provide and analyze activity reports on major events, known issues, risk assessment, productivity figures, change management, incidents, and main facts Point of contact for internal and external auditors Point of contact for the Vendor (Huawei) , POs , Service Owners , Service Desk to insure smoothly and efficient way to deliver high quality of customer support
  • Orange Business Services
    Cloud Technical Lead
    Orange Business Services Jun 2020 - May 2022
  • Orange Business Services
    Cloud Openstack Devops Engineer
    Orange Business Services Apr 2017 - May 2020
    Egypt
  • Salec
    System Engineer
    Salec "A Barq Group Company" Feb 2016 - Apr 2017
    Park Technology
  • Promise Service
    Unix System Administrator
    Promise Service Jun 2015 - Jan 2016
    •Complete configuration, installation and support of systems to the specifications of client proposals.•Troubleshoot and resolve systems related issues when contacted by clients by providing both on-site and remote support.•Maintaining software applications, operating systems and regular maintenance.• Managing assigned projects and program components to deliver services in accordance with established objectives.•Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.•Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
  • Mobinil
    Supervision And Noc Engineer
    Mobinil May 2014 - May 2015
    Smart Village
    Supervising Mobinil Technology services 24 hours a day, 7 days aweek through rotating shifts. Inform any incidents and requestsmanagement support with all major or minor cases through emailsand phone calls to create the necessary trouble ticket. Act assupport for the supervision team in any technical way possible.Fulfilling other assignments from other domains and entities.

Mina Fouad Skills

Unix Shell Scripting System Administration Solaris Ccna C Matlab Telecommunications Teamwork 3g Gsm Network Administration Lte Gprs Linux Operating Systems Networking Oracle Vm Esxi Vmware Vsphere Vmware Vcenter Vmware Nsx Openstack

Mina Fouad Education Details

  • Faculty Of Engineering - Ain Shams University
    Faculty Of Engineering - Ain Shams University
    Communiaction And Electronics
  • Mcit Scholarship Oracle Solaris Administration And Security
    Mcit Scholarship Oracle Solaris Administration And Security
    It Administration

Frequently Asked Questions about Mina Fouad

What company does Mina Fouad work for?

Mina Fouad works for Orange Business

What is Mina Fouad's role at the current company?

Mina Fouad's current role is DevOps Consultant.

What is Mina Fouad's email address?

Mina Fouad's email address is mi****@****lec.com

What schools did Mina Fouad attend?

Mina Fouad attended Faculty Of Engineering - Ain Shams University, Mcit Scholarship Oracle Solaris Administration And Security, Exploreai Academy.

What are some of Mina Fouad's interests?

Mina Fouad has interest in Chess, Reading.

What skills is Mina Fouad known for?

Mina Fouad has skills like Unix, Shell Scripting, System Administration, Solaris, Ccna, C, Matlab, Telecommunications, Teamwork, 3g, Gsm, Network Administration.

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