Mahesh Kumar. Email & Phone Number

Greater Noida

Gurugram, Haryana, India

Greater Noida, Up, India

• Currently managing Nine Projects related to HRO (Human Resource Outsourcing) and more than 30 people team members.• Take care about all projects and resolution update to Team Leads and Projects SLA.• Interaction with all Clients weekly, bi-weekly, and monthly call.• Responsible for Team management. • Performance and Development Reviews/KRA set for Team members.• Review Goal sheet and rating• Managing project issues and escalating where necessary and continues improvement in process.• Maintain Production SLA with all Quality parameters.• Monitoring project progress and performance.• Working closely with users to ensure the project meets business needs.• Prepare Billing data of all projects.• Prepared Monthly Incentive.• Pending invoices follow up with clients.• Taking interview for operation round.• Maintain and update all the process related reports for reference purposes.• Review Team’s calendar as per assign task and daily log of Leads.• Internal meeting with different department i.e., ITS/Finance/HR related to different queries.• Prepared weekly/Monthly performance report for the team and leads.• Take reports, client’s feedback from client servicing executive and convey to team.• Interaction with new clients for new business opportunities.• Take daily reports from research Executive i.e., Companies research, competitor, new domain research, client contact key person research.• Monthly one on one session with team members, Leads, client service executive• Appraisal performance rating.• Set up new project and requirements, calculation billing and SLA.

Greater Noida, Up, India

• Managed five RPO Projects related to HRO with more than 20 team members.• Take care about all projects and resolution update to Team Leads and Projects SLA.• Interaction with all Clients.• Develop, support, and manage the Process Team, client base and projects.• Team management. Coaching and mentoring, Performance and Development Reviews.• Managing project issues and escalating where necessary.• Monitoring project progress and performance.• Closely collaborating with users to ensure the project meets business needs.• Prepare Billing data of all projects.• Maintain and update all the process related reports for reference purposes.

Gurugram, Haryana, India

• Managing 11 people Team and Task Assign to all Team members and take report.• Making the final report and sent to client.• Issues resolved with client meeting by weekly.• Client Resolution update.• Motivate and inspire team members.• Communicating strategic plans, goals, objectives, assignments, and actionable events to the team; including deadlines and timeframes for completion as well as distributing the workload (i.e., planning performance).• Making recommendations for performance appraisals (i.e., rating performance).• Help keep the team focused and on track.• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance.• Keep the project manager and product committee informed of task accomplishment, issues, and status.• Escalate issues which cannot be resolved by the team.

Gurugram, Haryana, India

• Data entry in MS Excel, Q.A of posted and Ticket send to client for issue.• Generating daily production report.• Job posting on the different medias i.e., Craigslist and US state Board.

Gurgaon, India

• Data entry in MS Excel, Q. A of posted Jobs and Tickets send to the client for the issue.• Generating daily production reports.• Interaction with clients for feedback calls.• Team handling.• Preparation Daily/weekly/monthly reports.• Job posting on the different medias i.e., Craigslist and US state Board.

Gurugram, Haryana, India

Final Inspection of Personnel mini microscope (Ovulite for pregnancy test which is exported in U.S.A.) and operation of Packing Machine, Warping Machine and operation of Printing Machine, Testing equipment Gig change, in-process quality control, Production supervision, Store supervision, maintain FIFO stock, stock register maintain, Material management, production planning control.

Gurugram, Haryana, India

Components Assemble in Energy meter, PCB Touch up (S.M.T. Components) of energy Meter and final Visual inspection & final testing and repair of energy meter, Grounding of tuner, Connector Assemble in tuner, Connector Rounding of tuner & touch up, Visual, Inspection of tuner, Rejection repairing of tuner.

Gurugram, Haryana, India

Soldering and rework R.C.F, D.T.M.F, S.R.C.F., Subrack Assemble, Motherboard Assemble, press fitting, Heatsink Assemble, Cable Assemble, Operation of Eclipse Programmer, Operation of Inter Circuit Testing Machine and Flying Probe Tester & operation of Zevac Machine, Visual Inspection of Mother Board, Laser Assemble and pinfat in OPTO Boards, Mounting of P.C.B.

Gurugram, Haryana, India

Stuffing, Tuner Repairing, Tuner Alignment, U.H.F, V.H.F Rough Testing of Tuner with help of oscilloscope. Leakage testing of tuner, Soldering of chip Components

M.B.A, Operations And Project Management, Distinction

Bachelor Of Arts - Ba, Art/Art Studies, General, First Division 62.83%