1. Operation, planning & monitoring of servicing process also development the service system.2. Supervision of after sale service also technical team and vendor management.3. Analyzing the technical faults issues of electrical & home appliance products & recommended to develop the particular R & D department.4.Visit sales point to collect customer feedback & solve the various service issue. which increases customer satisfaction index. 5. Bugged, forecasting of spare parts also ensure availability & communicate with various source.6. Maintain ISO guideline & SOP (standard operating procedure) of all machinery & equipment.7. Make a good relationship between customers & company also ensure satisfaction as per service demand accordingly company policy.8. Provide up to date technical information to dealer, plaza, sales point for improve technical knowledge which help to sales electronics goods.9. Ensure properly compliance, EHS rules.

From all kinds of maintenance & utility works such as extruder m/c , injection molding m/c ,Generator ,screw chiller plant , cooling tower, compressor plant, recycle unit & PVC related m/c works etc.

Operation maintenance & troubleshooting of 9.5 MW Sub-station & 2100 TR capacity centrifugal & absorption type chiller plant , central A/C plant and 20 bar capacity compressor plant.