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Mahesh Kumar Email & Phone Number
{AI, API and Automation} Technical Automation Support Engineer
at
Zapier
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
{AI, API and Automation} Technical Automation Support Engineer
Location
Delhi, India
Company size
Who is Mahesh Kumar? Overview
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Quick answer
Mahesh Kumar is listed as {AI, API and Automation} Technical Automation Support Engineer at Zapier, a with 1302 employees, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Mahesh Kumar.
Mahesh Kumar previously worked as {AI, API and Automation} Technical Support Specialist at Zapier and {API and Developer} Technical Support Engineer 2 at Vimeo. Mahesh Kumar holds Master Of Computer Applications - Mca, Computer Science from Amity University.
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Zapier
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Profile bio
About Mahesh Kumar
IITian | 5 years global customer support experience via various channels. AWS Cloud Practitioner certified. Telecom, REST API, HTTP, e-commerce, Excel. Intro to Python, HTML, JavaScript. Azure, Microsoft 365. Strong in AWS billing, tax, accounts. Salesforce, Zendesk experienced. DNS, TCP/IP proficient. Love SaaS, PaaS and cloud technologies. Technical Business and Developer Customer Support Associate, adept troubleshooter. Management and new process implements.
Current workplace
Mahesh Kumar's current company
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Zapier
5 roles
Mahesh Kumar work experience
A career timeline built from the work history available for this profile.
{Ai, Api And Automation} Technical Support Specialist
{Api And Developer} Technical Support Engineer 2
*Product desk | Technical support*Raising and resolving Jira incidence.*API integration troubleshoot*Embedding issues *Analyzing logs*Video and OTT troubleshoot*Cross Support Billing Level 2 (Tax/ invoices, payment issues, Zuora Vindicia, etc)
Aws Technical Customer Support Associate - (Business And Developer Cs) (Phone, Email, Chat, Screen)
AWS Certified Cloud Practitioner with experience in international Technical Customer Support Associate roles, specializing in Business and Developer Customer Service.*Proficient in providing support via phone, email, chat, and screen sharing for cloud computing solutions. *Skilled in troubleshooting issues such as service quota limits, billing, and account-related concerns for business and developer clients, including enterprise customers. *Utilizes tools like… Show more AWS Certified Cloud Practitioner with experience in international Technical Customer Support Associate roles, specializing in Business and Developer Customer Service.*Proficient in providing support via phone, email, chat, and screen sharing for cloud computing solutions. *Skilled in troubleshooting issues such as service quota limits, billing, and account-related concerns for business and developer clients, including enterprise customers. *Utilizes tools like tickets and Slack for seamless communication and issue resolution. *Expertise in searching logs and trails to diagnose and address technical issues promptly. *Achievements include being a top performer in metrics such as Customer Satisfaction (CSAT), Work Items per Hour (WIPH), First Call Resolution (FCR), Time to Resolution (TTR), and others.*Invoicing, Tax Exemptions, currencies, reconciliation, credit and rebill and more. *Specialized in addressing concerns related to risk and fraud mitigation. *Proven track record of initiating new ideas and workflows, enhancing issue management processes, implementing policy updates, and leveraging AI and ML applications consistently.*Leading new hires and being backbone.*Kubernetes, Service Now, Jira, command line and more has been my daily hooks Show less
Jun 2020 - May 2024
Technical Support Executive (British Telecom)
*Former Technical Support Advisor at EE (British Telecom), UK's largest telecommunication company.*Specialized in addressing concerns related to risk and fraud mitigation.*Recognized as the top performer in metrics within the team. *Creating togetherness culture. Leadership and management.
Oct 2019 - Jun 2020
Team & coworkers
Colleagues at Zapier
Other employees you can reach at zapier.com. View company contacts for 1302 employees →
DK
Dennis Kailikia
Colleague at ZapierKenya
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JT
Jake Talgard
Colleague at ZapierSalt Lake City, Utah, United States
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TL
Tiffanie Linkin
Colleague at ZapierJefferson, North Carolina, United States
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HY
Hua Y.
Colleague at ZapierUnited States
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NH
Nada H.
Colleague at ZapierAustralia
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CS
Corbin S.
Colleague at ZapierSummit, New Jersey, United States
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MM
Maheen Mahii
Colleague at ZapierJhang, Punjab, Pakistan
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CH
Charlie Hu
Colleague at ZapierUnited States
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DG
Dawood Gujjar
Colleague at ZapierIslamabad, Islāmābād, Pakistan
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SM
Scarlett Mcencroe
Colleague at ZapierWinchester, Virginia, United States
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Dennis Kailikia
Colleague at ZapierKenya
View →
JT
Jake Talgard
Colleague at ZapierSalt Lake City, Utah, United States
View →
TL
Tiffanie Linkin
Colleague at ZapierJefferson, North Carolina, United States
View →
HY
Hua Y.
Colleague at ZapierUnited States
View →
NH
Nada H.
Colleague at ZapierAustralia
View →
CS
Corbin S.
Colleague at ZapierSummit, New Jersey, United States
View →
MM
Maheen Mahii
Colleague at ZapierJhang, Punjab, Pakistan
View →
CH
Charlie Hu
Colleague at ZapierUnited States
View →
DG
Dawood Gujjar
Colleague at ZapierIslamabad, Islāmābād, Pakistan
View →
SM
Scarlett Mcencroe
Colleague at ZapierWinchester, Virginia, United States
View →
3 education records
Mahesh Kumar education
Master Of Computer Applications - Mca, Computer Science
Executive Mba In Finance And Machine Learning
Bachelor Of Arts - Ba, Economics
FAQ
Frequently asked questions about Mahesh Kumar
Quick answers generated from the profile data available on this page.
What company does Mahesh Kumar work for?
Mahesh Kumar works for Zapier.
What is Mahesh Kumar's role at Zapier?
Mahesh Kumar is listed as {AI, API and Automation} Technical Automation Support Engineer at Zapier.
Where is Mahesh Kumar based?
Mahesh Kumar is based in Delhi, India while working with Zapier.
What companies has Mahesh Kumar worked for?
Mahesh Kumar has worked for Zapier, Vimeo, Amazon Web Services (Aws), and Concentrix.
Who are Mahesh Kumar's colleagues at Zapier?
Mahesh Kumar's colleagues at Zapier include Dennis Kailikia, Jake Talgard, Tiffanie Linkin, Hua Y., and Nada H..
How can I contact Mahesh Kumar?
You can use AeroLeads to view verified contact signals for Mahesh Kumar at Zapier, including work email, phone, and LinkedIn data when available.
What schools did Mahesh Kumar attend?
Mahesh Kumar holds Master Of Computer Applications - Mca, Computer Science from Amity University.
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