Designing new value-added services and communicating business requirements to technical teams. 🛠️📊Ensuring continuous follow-up on activities until the go-live phase and maintaining sustainability. 🔄♻️Managing launched VAS services and liaising with service/content providers. 💼🤝Analyzing service behavior to enhance revenue and customer experience. 📈🔍Achieving revenue and product performance targets, exploring new revenue streams, managing acquisitions and retention, developing product offerings, customizing pricing, and ensuring customer satisfaction. 💰🎯Establishing product business rules, pricing, and customer experience guidelines. 📝💡Developing forecasts and budget plans. 📈💵Monitoring product implementation and performance. 🚀🔍Staying updated on competitor initiatives and international benchmarks. 🌐🔍

✔Develop and maintain a strong knowledge of TEData'sproducts and services.✔Identify opportunities and persuade customers to stay onboarding✔Communicate and explain the benefits of the products and services✔Develop customer retention procedure and lead the customer support team✔Drive Revenue and customer satisfaction from feedback gathering

• Announcing about new offers and promotion.• Collecting data and preparing sales daily reports to track sales achievements• Marketing TE Data's Products • Responsible for providing expert counsel on consumer communication usage trends and identifying marketing campaigns to try innovative communication projects and use insights from reports to improve future results.

• Handling English and Arabic inbound calls.• Provide on-going support to customers• open new customer accounts• complete and process contracts• manage service, product and billing inquiries and complaints

Meeting VIP customers in order to make good relations between the magazine and the customers.Plan, Develop and Implement strategic marketing plans that result in submit advertising deals. Assist in the planning of the objectives, activities and budgets for each marketing campaign or project to meet Marketing plan requirements