• Provide exceptional customer service by greeting, assisting, and addressing inquiries from customers in a professional and courteous manner.• Demonstrate in-depth knowledge of Breitling watches, including features, specifications & history, to effectively communicate product benefits and assist customers in making informed purchase decisions.• Meet and exceed sales targets by proactively engaging with customers, identifying their needs, and recommending appropriate products.• Build and maintain strong relationships with customers to foster loyalty & repeat business, while also cultivating new leads through networking and outreach efforts.• Process transactions accurately & efficiently using point-of-sale (POS) systems, ensuring compliance with company policies and procedures.• Maintain a visually appealing and organized retail environment by restocking merchandise, arranging displays, and ensuring cleanliness and tidiness.• Stay updated on industry trends, competitor activities & new product releases to provide customers with up-to-date information & recommendations.• Collaborate with team members and management to achieve store objectives, participate in sales meetings, and contribute ideas for improving sales strategies and processes.• Assist in inventory management tasks, including receiving shipments, conducting stock counts, and reporting discrepancies to management.• Uphold brand standards and values by adhering to company guidelines on appearance, behavior, and customer interactions, contributing to the overall success and reputation of Breitling in the Middle East market.

• Lead and manage a team of up to 10 staff members.• Monitor sales staff performance and address any issues.• Develop strategies to compete with competitors effectively.• Manage stock levels and make key decisions on stock control.• Liaise with suppliers to ensure timely stock delivery.• Ensure all staff provide exceptional customer service.• Oversee day-to-day store operations.• Analyze sales data to identify opportunities for growth.• Implement store policies and procedures.• Collaborate with other departments to align store operations with company objectives.

• Manage and supervise a team of 6 staff members.• Report daily to the Area Manager about action plans and performance.• Conduct staff training and daily morning meetings on targets and plans.• Address customer inquiries in person, over the phone, and via email.• Contact prospective customers and discuss their requirements.• Achieve revenue targets in line with the Area Business Plan.• Collaborate with the marketing team on sales collateral.• Develop and maintain successful business relationships with prospects.• Monitor and analyze sales data for improvement opportunities.• Ensure the store is well-maintained and visually appealing.

• Follow standardized company procedures for all office performance aspects.• Answer incoming calls professionally and courteously.• Maintain adequate levels of office stationery and supplies.• Determine and establish stationery requirements for the office.• Resource candidates and advertise appropriately for recruiting suitable staff.• Process the entire payroll on a weekly basis accurately.• Manage payroll and tasks related to staff wages and compensation.• Update databases with confidential and relevant information.• Ensure all information & documentation comply with the Data Protection Act.• Assist with customer service inquiries and support to maintain high satisfaction levels.