Mark Hudak Email & Phone Number

Ohio, United States

Dynatrace has redefined how organizations monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.Dynatrace's unified platform gives organizations full-stack, end-to-end visibility into service performance starting from the end user experience down through the cloud/hybrid infrastructure and into microservices, containers and code-level metrics... And it's all done completely automaticallyDynatrace Unified Platform Solutions:■ Application Performance Monitoring■ Cloud Infrastructure Monitoring■ Observability■ AIOps■ Digital Experience Monitoring■ Digital Business Analytics■ Application Security

National

Oversees the realization of larger organizational goals. Adapts technology and resources through multi-year, multi-million-dollar IT transformations. Coordinates cross-functional activities between multiple projects giving keen attention to program strategy, project delegation, and implementation. Attained 138% above target goals over the past 5 years.■ Accelerated client deliverable by 40% while directing a large-scale, critical project deploying RFID technology for 50+ accounts within the VA Health System.■ Won additional contracts for the VA Health System and actualized sales of 138% above the target goal of $22M with $30.5M in revenue and $24M in new business.■ Ongoing management of a $550M program for the deployment of a National Real Time Location System across 70+ facilities in VA's Health System, in support of the RFID inventory solution.■ Generated $7.5M+ in customer savings annually, formed long-term relationships and 100% client retention.

National

Built the government channel from the ground up. Coordinated activities with key internal and external stakeholders, account managers, and sales consultants to access opportunities and obtain new business throughout the DoD and VA. Revamped government channel reporting to provide clarity across critical performance metrics.■ Drove robust business and financial performance, realized $3.5M+ in sales from a zero-starting point, and developed business plans and roadmaps to establish structure and anticipate future business acquisitions.■ Fostered relationships with the DoD, VA, and partners, anticipated new business opportunities, negotiated contracts, and delivered comprehensive solutions.■ Implemented training and coaching sessions to mentor talent and empower internal and external teams to achieve high performance benchmarks.

Columbus, Ohio Area

Analyzed and identified operational and technological deficiencies and bridged requirements across systems. Introduced new technology, reduced administrative tasks and redundancies in workflow, and gained a thorough understanding of project scope and goals to deliver customized, targeted solutions.■ Met or exceeded sales targets every quarter, reached a high of 125% of quota and ranked 10-20% YOY growth.■ Received the Goal Achievement Award every year. Developed 100+ hospital accounts through consistent support and effective, prudent management.■ Generated $25M+ in customer savings annually and built long-term relationships with 100% client retention.■ Won the Innovation Award in recognition of a collaborative effort with the IT department to create a software application that gave the customer a way to monitor and save on daily shipping expenses with "one click".■ Secured and developed the first Department of Defense and VA accounts, then negotiated to eventually onboard 50+ DoD and VA accounts.

Fort Myers, Fl

Managed three projects simultaneously and delivered ahead of schedule. Directed and monitored the scope, schedule, quality and resources of an $80+ million-dollar government construction project with 15 miles of road, 4 bridges, and staff of 70+ employees and subcontractors. Cultivated relationships and communicated constantly with stakeholders, staff, and vendors to ensure efficient, timely completion of project deliverables.■ Reduced lead time and cut concrete expenses by 75% through development and management of an in-house concrete plant.■ Increased revenue by 20% through lean management and process improvement.

Naples, Fl

Conceptualized, launched, grew, and managed a real estate brokerage, drafting and implementing the business plan, marketing campaigns, and relationship development strategies to generate first year sales of more than $12M. Defined target market—investors in the Midwest region—approaching the market in a unique way to expand interest and look beyond traditional business development strategies.■ Established a strong network of vendors to provide expert services, managing relationships, setting expectations, and proactively coordinating timelines to ensure critical deadlines were met.■ Built relationships with industry stakeholders and strong buyers, fueling a referral network that continued to drive new business. Achieved $10 Million Club status in both 2004 and 2005.

Cleveland, Oh

Planned and implemented commercial account sales plans, generating 20%+ growth or $1M+ in new business. “Grew up” in this family business, gaining an invaluable depth of exposure to entrepreneurism, team leadership, project management, and business development. Joined the company to lead growth for the commercial division, with clients ranging from hospitals to corporation headquarters to hotels.

Cleveland, Oh

Earned the “High Achiever Award” and promotion into the Management Associate Program—gaining exposure to Project Management, Continuous Improvement (CI), Operations, and Coding—transitioning into the CI team to champion Kaizen events and Six Sigma initiatives. Engaged in multiple projects, performed gap analysis, defined current states, and recommended actions to achieve desired future states. Established a Six Sigma training course targeted toward self-paced executive-level development. Project managed a 12-month initiative, implementing Six Sigma processes resulting in 50% reduction in errors and identification of $2M in cost savings.