Mai Monir Email and Phone Number

I've been working as a communications specialist in MESR project since 2019. Currently I am leading and managing the Communications Department. Here are my achievements: •The official website of Ministry of Planning and Economic Development www.MPED.gov.eg •Development of Citizen Plans. •Development of Egypt’s Vision 2030 Website. •Creation of Egypt’s Vision 2030 Visual identity. •Launch of the Sustainability literacy initiative in a ministerial event.•Support MPED through COVID outbreak, launching 3 digital campaigns. 1) “Egypt shall pass”2) The presidential campaign “Mayeghlash Aleek”3) “Crisis has taught me”Achievements done under my management to the communications department since November 2021 till date: •The Egypt’s International Conference on Alternative Finance Opportunities. Responsibilities included taking the lead of the conference's communication related activities, proposing and managing the creation process of the conference’s master visual, managing the conference's look and feel, proposing ideas and following up on the implementation of the designs and content on the screen, proposing engagement ideas for the participants, handling the production process of all branding materials, as well as coordinating with the MOF and MPED’s media office teams to invite media outlets to cover the conference. •Design and launch of the GRP Manual •Capacity Building program for Communications and Media teams of MOF and MPED. The capacity building program included equipping both ministries with video production and mobile journalism equipment, hence providing in person training sessions to MPED and MOF’s Communications and Media teams to educate them on how to use the equipment to produce high quality videos. •Launch of Participatory Budgeting initiative online. •Launch of the new released unified fiscal law in a ministerial event. •Conduct an orientation workshop for MOF’s journalists, in collaboration with Ministry of Finance.

I worked in The App concept digital marketing agency for 2 years. My duties and responsibilities included:•Monitoring the performance of international and local brands and improve their online presence. •Managing online crisis and monitor audience feedback and recommend possible actions. •Proposing content and design ideas to the content team based on the audience feedback. •Creating Social listening reports, FAQs sheets, Crisis management strategies, and weekly press clippings. During my period of performance, I handled around 40 accounts. Some of the accounts that were under my supervision: • Allianz Insurance• Blom Bank• UNB Bank• Cairo Festival City Mall • Domino's Pizza• Hassab Labs• Desigina Mall• Hassan Gabr official social media accounts. • Fresh food market• Metro Market• Gold's Gym Elite.

After the graduation, i kicked off my career in real estate as a PR and Customer Service agent. my duties and responsibilities:• Handle customers' complaints and finding proper solutions for them.• Update the clients about their units (face to face and over the phone.• Collect installments• Report on customers’ issues and feedback.