Mai R.

Mai R. Email and Phone Number

arlington, virginia, united states
Mai R.'s Location
United States, United States
About Mai R.

​​Hi, I'm Mai, a dedicated data specialist with a passion for simplifying complex information into actionable insights. My background in business and education has equipped me with the skills to effectively analyze data and communicate it in an easily understandable way.

Mai R.'s Current Company Details
Communities In Schools National Office

Communities In Schools National Office

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Data Specialist
arlington, virginia, united states
Employees:
476
Mai R. Work Experience Details
  • Communities In Schools National Office
    Sr. Data Associate
    Communities In Schools National Office Jan 2024 - Present
  • Careerfoundry
    Data Analyst Fellow
    Careerfoundry Jul 2022 - Sep 2023
    Summary: One-year intensive program that included hands-on projects spanning various industries such as healthcare, business, entertainment, and education.Key Achievements: Acquired a diverse set of skills, including:- Excel: Data cleaning, descriptive analysis, multi-spreadsheet integration, statistical hypothesis testing, forecasting.- PostgresSQL: Database querying, data filtering, data cleaning, data summarization, joins, subqueries.- Python: Data merging, data cleaning, data wrangling, data grouping, data aggregation, variable derivation, regression analysis, clustering, time series analysis.- Tableau: Data visualization, interactive dashboard creation, data storytelling, and insights communication.
  • Bronx Community Charter School
    Educator
    Bronx Community Charter School Sep 2021 - Aug 2023
    New York City Metropolitan Area
    Summary: As an Educator at Bronx Community Charter School, I contributed to the improvement of student performance through data analysis and effective mentoring.Key Achievements: - Tracked and analyzed learners' progress using Excel, SQL resulting in a 25% improvement in overall learners' performance.- Implemented a new reporting/tracking system using Excel, reducing processing time by 50%.- Demonstrated strong communication and presentation abilities, effectively using tools like Tableau to visually convey complex data, fostering collaborative growth, and providing effective mentorship to interns.
  • Arcarius Apparel Llc
    E-Commerce Operations Analyst
    Arcarius Apparel Llc Jan 2019 - Jan 2022
    New York, United States
    Summary: In my role at Arcarius Apparel LLC, I have managed various aspects of operations, including data analysis and strategic decision-making.Key Achievements:- Utilized data analysis and market research to optimize buying and selling strategies on e-commerce platforms, resulting in a 25% increase in revenue generation and expanded market reach. - Conducted in-depth data-driven analyses, leveraging Excel, to ensure sourcing, selection, and management of 3 international suppliers, leading to a 30% improvement in meeting quality, sustainability, and reliability standards and product quality, resulting in a 40% increase in repeat customers.
  • Self Employed
    Educational Contractor And Consultant
    Self Employed Aug 2017 - Jan 2021
    New York, United States
    - Collaborated with educational institutions in Vietnam to assess current practices and identify areas for improvement.- Designed and delivered professional development workshops for educators, enhancing teaching techniques and technology integration.- Implemented data-driven strategies resulting in a 15% average increase in student achievement across multiple schools.
  • Wall Street English
    Client Success Specialist
    Wall Street English Jan 2013 - Jul 2015
    Vietnam
    -Leveraged data analysis to guide 250+ clients in achieving their goals by providing successful onboarding processes, personalized plans, and ongoing support, resulting in a 87% repeat customer rate.-Contributed to a 20% decrease in project completion time by providing data-driven feedback, strategic planning, and effective roadmap management, while also training and guiding 6 new staff members to ensure their success in their roles.
  • Martrade Group
    Sales Representative
    Martrade Group Jan 2011 - Dec 2014
    Vietnam
    - Increased sales by 10% in the first two months of entering the role by working closely with the Customer Support department and Marketing department to create strategic plans.- Increased customer satisfaction rate by 25% by building strong relationships and communicating effectively
  • Citysmart Group
    Educator
    Citysmart Group Jul 2011 - Jun 2014
    Vietnam
  • Vietnam International Bank (Vib) - Ngân Hàng Quốc Tế
    Customer Success Specialist
    Vietnam International Bank (Vib) - Ngân Hàng Quốc Tế Jan 2011 - Jun 2012
    Vietnam
    - Supported and trained customers in the onboarding process to use the products efficiently.- Collected, analyzed, and assessed clients' data to provide current needs and predict future ones. Resulting in an 89% increase in client satisfaction.-Utilized data to identify, communicate and address customers' needs in cross-functional departments to help clients achieve their goals.- Maintained ongoing customer relationships by developing a core understanding of the client's business needs. Resulting in a 20% repeat customer rate.- Provided insights on client-to-business interactions and improved customer experience through product support and personalized goals.

Mai R. Skills

Customer Experience Presentation Skills Educational Assessment Customer Success Training And Development Adult Education Google Sheets Data Management Sales Microsoft Powerpoint Teaching Customer Retention Report Writing Data Analysis Customer Satisfaction Business Development Data Collection Blackboard Google Slides Tableau Google Docs E Learning Smartboard Microsoft Office Instructor Led Training Microsoft Word Microsoft Excel Administration Training Customer Service Zoom Instructional Design Project Planning Differentiated Instruction Sql Python Educational Leadership Educational Technology Staff Development Coaching Seasaw Bilingual Communications Data Driven Instruction Written Communication Google Drive Working With Children Presentations Data Visualization Curriculum Development Github

Mai R. Education Details

Frequently Asked Questions about Mai R.

What company does Mai R. work for?

Mai R. works for Communities In Schools National Office

What is Mai R.'s role at the current company?

Mai R.'s current role is Data Specialist.

What schools did Mai R. attend?

Mai R. attended The City College Of New York, Careerfoundry, Education University Of Ho Chi Minh City.

What skills is Mai R. known for?

Mai R. has skills like Customer Experience, Presentation Skills, Educational Assessment, Customer Success, Training And Development, Adult Education, Google Sheets, Data Management, Sales, Microsoft Powerpoint, Teaching, Customer Retention.

Who are Mai R.'s colleagues?

Mai R.'s colleagues are Cecilia Garcia Lee, Jena Walker, Kimeeka Holmes, Gaudencio Márquez, Communities In Schoo Lisa Wilson, Kate Jenkins, Alyssa Pina Jones.

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