Maia R. Email & Phone Number

United States

Developed, maintained, and supported C# cloud-based Microservices running on Azure Kubernetes and Azure Functions that store data in CosmosDB, Azure Blob Storage, and Azure QueuesImproved adherence to API limits of partner apps through the use of Blob caching, Redis caching, global retry logic, and refactoring inefficient code, reducing error rate of large processing jobs up to 60% Increased observability of the system with the tools such as Grafana, Prometheus, Argo, Elasticsearch, NATS, and App Insights—then used these tools to detect and remove bugs and performance issuesDecreased team’s average Time To Resolution for L3 support cases by 50% through cross-team collaboration, documentation, mentorship, and code improvementsUpgraded 15+ clients and their hundreds of formulas from legacy app to modern flagship app by development and use of an automated internal Migration Tool

United States

Collaborated with cross-functional teams to rewrite legacy Auto-Scheduling engine in .NET from scratch as the first Azure SaaS product for WFMWrote scripts and Github actions to automate build and deploy processes for the new Auto-Scheduling SaaS productBuilt new Azure Workbooks via ARM Templates to monitor Auto-Scheduling results and detect potential issues before customer impactOverhauled and modernized legacy Stat Pay engine in .NET with 95% code coverageDeveloped new product features and bug fixes in .NET, JS, and SQL with 100% code coverage based on frequently evolving requirementsArchitected and deployed three new internal applications to save an estimated 20 hours per week on manual testing and troubleshootingResolved 100+ third level support cases a yearMentored 6+ developers via paired programming, code reviews, and documentation

Alpharetta, Georgia

Graded assignments and exams of 30-50 students per semesterTutored 50+ students in Java, Python, and various computer science concepts

Alpharetta, Ga

Automated API documentation for 100+ public APIs for the product, saving weeks of manual work by technical writersEliminated and discovered security holes with confidence using Test Driven DesignCo-authored documentation and led training sessions to demonstrate new REST API standards to 80+ people in the product team.