Rehan Ahmed Email & Phone Number
@aesthetics-premium.com
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Who is Rehan Ahmed? Overview
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Rehan Ahmed is listed as Experienced HR Professional | Multi-industry | Resource Augmentation | Follow & connect if you find I viewed your profile based in Islamabad, Islāmābād, Pakistan. AeroLeads shows a work email signal at aesthetics-premium.com and a matched LinkedIn profile for Rehan Ahmed.
Rehan Ahmed previously worked as Visiting Director (HR/People & Transformation Programs) at Pakistan Institute Of Management (Pim) and Head of HR at Gerry'S Visa. Rehan Ahmed holds Master Of Business Administration - Mba, Business Administration And Management, General from Institute Of Business Administration.
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About Rehan Ahmed
Forward-looking & outperforming aptitude, with extensive leadership and business transformation experience in fiercely competitive markets. I bring along a multifaceted industry experience managing different business units / dept. at regional and country level in diversified industries.
Listed skills include Training, Management, Team Management, Performance Management, and 46 others.
Rehan Ahmed work experience
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Head Of Hr
Learning Facilitator
Sr. Consultant Hr & Management (Mena & Asia)
Training & Consulting:-Leadership Development, Change Management, Values & Objective Setting workshops and other soft-skills Development-Business Development for training partnering with Universities, Consultancies & direct training assignments-Content Development, Proof Reading, Activities Designing, Coordination-Training Delivery / Facilitation-Training Evaluation & Post Training FeedbackRecruitment:- Complete end-to-end life-cycle management for head-hunting / hi-profile placements / Bulk Hiring-Designing different contracts based on client / organization requirements to create win-win-Job posting / candidate search / pipeline development (Social Media / Job Boards / Hidden Job Boards & databases-Partnering with different job boards for candidate search-Convincing Candidates & Client (Client selling / Candidate selling)HR Policies:-HR policies for entire group / organization in multi-disciplinary business -Employee Engagement / Turn-Over / Complex Performance Issues
Deputy Head Of Hr & Operations
Portfolio Management (BD, Project / Program Management / Milestone Setting, Contracts Management, Invoicing) Partnered with CFO in selection of vendor for HRMS and CRM Acquisition & headed project SRS designing for CRM & HRMS (MS Visio) Conducted detailed data analysis, designed different dashboard through IT for accurate decision making Designed KPIs, Bonus & Incentive plan, equipped staff (country wide) with different tools (through training programs) & acquired more contracts
Floor Supervisor Cs & Contact Center |
Team Leader | Contact Center |
-Led IVR Revamp as Project Team Lead-Participated & coordinated Launch of CTI (Avaya AIC) & Call Center Reporting Tools (Avaya OA, CMS) as Project TL – Contact Center North-Participated in UATs of Impact 360-Workforce Optimization – Avaya-Designed roster for manpower of 400 employees
Corporate Trainer | Customer Care Analyst | Technical Writer |
-Persuaded VP CS & HoD Contact Center to re-engineer contact center, performance improved from 34% service levels to 83% service level in few days.-Custodian of In-house training for executives and supervisors-Conducted Analysis for Nationwide CS Activities on all customer touch points-Designed training calendar, conducted TNAs and trained more than 500 resources on Soft & technical Skills (Telecom routing scenario, MS Excel, CRM usage)-Made induction training more interactive, which resulted in above 96% scoring in post-training tests and cost saving of almost 22000% USD in a year.-Custodian of Roster-Schedule / AL Planning-Wrote Ufone-Contact Center’s first training manual, comprising more than 150 SOPs with flow diagrams. Re-Structured and edited Customer Services all outdated SOPs with the help of Manager Training & Filling Systems-Re-writing / changing outdated SOPs and Training Manual
Rehan Ahmed education
Master Of Business Administration - Mba, Business Administration And Management, General
B-Com, Business/Commerce, General, B
Frequently asked questions about Rehan Ahmed
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What is Rehan Ahmed's role at their current company?
Rehan Ahmed is listed as Experienced HR Professional | Multi-industry | Resource Augmentation | Follow & connect if you find I viewed your profile.
What is Rehan Ahmed's email address?
AeroLeads has found 1 work email signal at @aesthetics-premium.com for Rehan Ahmed.
Where is Rehan Ahmed based?
Rehan Ahmed is based in Islamabad, Islāmābād, Pakistan.
What companies has Rehan Ahmed worked for?
Rehan Ahmed has worked for Pakistan Institute Of Management (Pim), Gerry'S Visa, Nust Professional Development Centre- Pdc, Glades Group, and Vanquish Worldwide.
How can I contact Rehan Ahmed?
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What schools did Rehan Ahmed attend?
Rehan Ahmed holds Master Of Business Administration - Mba, Business Administration And Management, General from Institute Of Business Administration.
What skills is Rehan Ahmed known for?
Rehan Ahmed is listed with skills including Training, Management, Team Management, Performance Management, Crm, Project Management, Program Management, and Human Resources.
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