Maisa Samir Email and Phone Number

• Manage and oversee the entire restaurant operation.• Sales and marketing and promotion.• Assist the general manager in overseeing all aspects of the restaurant, including but not limited to, employee scheduling, inventory management.• Supervise and support the restaurant staff.• Assist with hiring, onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively.• Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.• Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance.• Meet tours guide for group offer.• Manage and lead staff.• Process payroll for all restaurant staff• Centre management and administration.• Overseeing restaurant staff performance, ensuring quality dining• Maintaining statistical and financial records.• Keep detailed records of daily, weekly and monthly costs and revenues

• Assuming the Communications and Public Relations affairs• Logging of incoming and outgoing correspondence and distribution of mail and maintain central & administration files• Book the meeting room and provide the required stationery for the attendees.• Arrange work space and stationery for short term experts and assist in organizing their • Maintaining and updating a reference of contact info• Coordinating the arrangements required to hold training workshops for Jordanian lawyers at the Dead Sea 2014.• Coordinating training courses for Iraqi journalists• Conducting full arrangements of a series of brainstorming sessions• Conducting all the required hotel reservations for concerned participants in various countries (Jordan, Morocco, Tunisia, Turkey, and Egypt)• Ticket booking• Conducting full arrangements of the 2nd Media Freedom Defenders Forum: finding offers from hotels and event planning companies, in addition to achieving all other logistical issues - 2013• Conducting full arrangements of the 3rd Media Freedom Defenders Forum: sending invitation letters to all Arab participants, and communicating with them for follow up; ticket booking, hotel reservations, and arranging transportation from the airport to the hotel and vice versa; coordinating with the event planning company - 2014• Conducting full arrangements of the Legal Media Forum at the Dead Sea (hotel offers, event planning companies, reservations..etc) – 2014• Reporting directly to the Center’s Executive President.• Achieving any other instructions given by supervisor.• Request for Proposals comparing & analyzing offers and choose the best.• Maintain petty cash as well as cash advances for workshops and events.• Manage the project assets management database• Review the staff timesheets.• Updates HR spreadsheet with employee change of status requests (i.e. addition of family members, change of title, termination) and processes paperwork. Prepares and maintains employee files.

• Review attendance sheet for all employees and report to the management• managing filing systems• Human resource database & filing system• performing accounting duties• taking phone calls and performing general everyday tasks necessary for the efficient running of the business• organising the office layout and maintaining supplies of stationery and equipment;• involvement in management discussions on the organisation’s policies and strategic development• promoting staff development and training

• Using a range of office software, including email, spreadsheets and databases.• managing filing systems,• Human Resource Manager• Good telephone skills and customer service• Time Management

• Responsible for the registration of trademarks and patents.• Auditing all data that has been entered in the computer desktop applications.• Preparing detailed and critical status reports to the higher managements for decision making.• Verifying the trademarks before official registrations. Also, contacting the trademarks owners via “watch notes” for any duplicate trademarks.

• Managed to customer calls and provided assistance to their travel questions. • Followed up with tourists on their daily programs.• Assisted on developing promotions and tourist daily programs.

• Responded to customers’ calls and coordinated meetings with managers.• Was responsible on the “eFiling” application to archive all the official documents.