Maithili Konda Email & Phone Number

Milton Keynes, GB

Milton Keynes, England, United Kingdom

• Demonstrates proficiency in using TS2, Mastercard Connect, CWS, and Remix software to gather, organise, and analyse transaction data, resulting in accurate credit/debit adjustments and adherence to UK regulations
• Proficiently researches, processes, and resolves chargeback/reversal requests for various dispute reason codes specific to supported card brands, showcasing expertise in established procedures within a dynamic.
• Applies advanced analytical skills to efficiently gather and analyse cardholder and merchant account transactions, promptly determining their eligibility under UK regulations, and organising relevant supporting.
• Handles a high volume of cases, successfully managing over 20 cases per hour, demonstrating exceptional time management and prioritisation skills while maintaining accuracy and efficiency in resolving disputes

Cranfield, England, United Kingdom

Burgess Hill, England, United Kingdom

• Edwards is a part of the Atlas Copco Group, a Sweden-based provider of industrial productivity solutions and is a global leader in the field of vacuum and abatement (exhaust gas management).
• Conducted in-depth market and data analysis of $600bn semiconductor manufacturing industry, positioning Edwards as top vacuum and abatement equipment provider, identifying regional priorities, ESG data and.
• Created proprietary market evaluation framework using various metrics and KPI’s, ranking sustainability capabilities of 8 countries - US, Germany, France, China, Taiwan, South Korea, Singapore and Japan - enabling.
• Implemented an innovative circular business model at Edwards Vacuum, establishing channels of circularity for used pumps by providing latest equipment as replacements, resulting in a 20% increase in customer.
• Analysed vast data sets on resources availability from 70+ sources and 100+ reports (energy, water, waste and climate), government regulations and trade barriers of various countries to drive the company’s strategic.
• Fostered collaboration with internal and external stakeholders to address current challenges and strategise the company's transition towards circularity, meeting government regulations and delivered a compelling.

Navi Mumbai, Maharashtra, India

• Utilised live chat, community forums and social media to actively engage with customers, addressing inquiries and feedback promptly, which enhanced user satisfaction and increased positive interactions by 50%
• Crafted and executed customer engagement campaigns, including exclusive online events and targeted promotions, resulting in an increase in customer retention and solidifying Meta Cafe’s presence in the gaming community
• Forged brand partnerships with key industry players, driving collaborative promotions and joint ventures that led to a 20% growth in new customer acquisition and expanded market reach
• Applied CRM analytics using salesforce to interpret customer feedback and behavior trends, enabling the creation of personalised experiences and improving service quality by 35%

Delhi, India

The Creative Department of Ecosoc has the responsibility to make the event as attractive as possible. It is the main department that attracts the crowd for any event. It envisions that all the events will be environment friendly and pleasing to the eyes of everyone at the same time.Events Organized: Pareto Time (Annual Flagship Event), Webinars and Speaker.

New Delhi Area, India

The Economics Society Of Kirori Mal College popularly known as Ecosoc was started in 1989 as the first-ever academic society in the entire Delhi University circuit. Ecosoc is an assortment of people brought together by their love for the subject. It is one of the leading societies in Delhi University that is dedicated to the promotion of interest and.

Delhi, India

• Analysed applicant data with tools like Naukri Recruit and Indeed, refining job descriptions and improving the match rate by 30%, showcasing proficiency in database management and strategic recruitment planning
• Successfully led recruitment campaigns on LinkedIn and Indian job boards, drawing over 500 qualified candidates in a month, demonstrating effective use of digital platforms and job market understanding
• Coordinated interview scheduling and candidate assessments, streamlining the selection process and ensuring optimal fit, highlighting strong administrative and organisational skills
• Enhanced the onboarding process with data-driven insights, cutting induction time by 45%, reflecting a commitment to efficiency and a keen understanding of performance metrics

New Delhi Area, India

The Entrepreneurship Cell of KMC firmly believes in producing entrepreneurs of tomorrow who will shape the world for the better and promises to be an amalgamation of innovation and leadership, combined with risk-taking ventures driven with pragmatism.Events Organized: Entour (Annual Flagship Event) and Entrestellar (Semi-Annual Fest).Responsibilities.

Master'S Degree, Management

Bachelor Of Arts - Ba, Economics (Honours), Distinction

Activities and Societies: Creative Head (Ecosoc - The Economics Society of Kirori Mal College), Junior Executive (Eneur - The.

Intermediate, Business/Commerce, General, 98.4%

Activities and Societies: Best in Academics (2017-2019)

Cbse, 9.8 Cgpa

Activities and Societies: Head Girl (2016-17) and Vice-Captain (2015-2016)