Mai Thảo Email & Phone Number

Ho Chi Minh City, Vietnam

- Control purchase orders & Plan vessel schedule for customer to optimize container utilization, cost savings, and transit time.- Manage main stakeholders (vendors, carriers, customers, warehouse, import team) to ensure on time delivery.- Query resolution related to transportation, booking, documentation, payment issue.- Monitor vendor performance related to booking & delivery.- Conduct weekly and monthly report.ACHIEVEMENT- Handle more than 200 containers (CFS and CY) monthly without any service failure and arising costs.- Implement new client Kesko.- Initiate excel tips (VBA macros) to save time for operation jobs.- Be a focal of new phone solution and multi carrier.

Dong Nai, Vietnam

Be in charge of selling Steel Wire for Steel Cord plant of Hyosung Vietnam - one of the leading suppliers for tire manufacturing.RESPONSIBILITIESSales roles- Play a significant role in making Sales, expanding and developing new markets (India, Thailand and domestics markets).- Collect and analyze all data relating production costs, logistics fee, competitors and markets’ information, then prepare Price Quotation & give proper price proposals for General Manager.- Directly visit customers and make the quarterly or monthly negotiation for regular order including Price, Quantity, Incoterm, Delivery, Payment and Compensation provision.- Daily manage production efficiency & control safety stock to meet confirmed shipping schedule. Use SAP system on PO administration. Be flexible to adjust shipping schedule according to production & customer’s stock status.- Daily exchange information and visit customers for their operation situation, consumption and company’s quality.Logistics management- Discuss with customer about the most appropriate Delivery term, Incoterm and Means of transport and propose the proper delivery schedule for transport arrangement. - Cooperate with Export team and customers to support and solve all unexpected problems relating to the delivery.- Support in checking the validity of export documents and solve all problems due to wrong documents submission.After sales management- Control & manage customers’ payment (TT, DA, DP, Bank Guarantee) and credit limit.- Control the complaint and claim process due to quality problems & make compensation according to the regulations.- Other tasks: Sales data report, report of profit, report of competitors and markets.ACHIEVEMENTS- Discover the solution to solve plant’s waste inventory (200MT from Hyosung Qingdao, 150MT from Hyosung Vietnam) with the price level nearly same as normal products.- Receive the Model Employee Award due to outstanding performance in Nov, 2020.

Ho Chi Minh City, Vietnam

RESPONSIBLE- Be in charge of escorting Foreign Customers around Ho Chi Minh City and introducing Vietnamese cuisines, history and culture.ACHIEVEMENT- Improve English communication by understanding English language in various accents (Chinese, Korea, India, USA, Australia,..) and using body language.- Become team leader of 10-customer group after only 2 month working by high responsibility attitude, whole-heart customer service, immediate problem solving during the tour and leadership skills.