Maja Dimitrijević Email and Phone Number
Maja Dimitrijević is a Live Casino Operations Coordinator at ARRISE. Colleagues describe her as "I've known Maja for years. She is an amazing co-worker who does everything according to standards and procedures, reaches and overreaches all of her goals with amazing speed and precision. Other than that, she is a sociable and amusing person to work with, but most importantly (at least for me) is that she has a big heart and is a team player who always has your back. Any workplace should be happy to have her on their team. Any place that loses her, loses big and it shows, believe me." and "I highly recommend Maja, who excelled as an agent on my team, handling chats and emails with exceptional skill. Maja is a quick learner and smart worker, how she tackles problems is impressive, recently she has been promoted to Senior Agent / casino coordinator due to her outstanding performance. Her adaptability, problem-solving skills, and effective communication significantly contributed to our team’s efficiency and customer satisfaction. Maja's proactive attitude and collaborative spirit make her a valuable asset to any team."
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Live Casino Operations CoordinatorArriseBelgrade, Rs -
Senior Customer Service Specialist / Casino CoordinatorBetsson Group May 2024 - PresentBelgrade, Serbia -
Customer Service AgentBetsson Group Apr 2023 - Jun 2024Belgrade, Serbia -
Market AnalystClean Air Solution D.O.O Nov 2022 - Dec 2022Belgrade, Serbia▪ Telemarketing/Sales▪ Contacting referrals ▪ Promoting products by setting dates for demonstrations▪ Following scripted models for overcoming obstacles with clients▪ Communicating possible problems and solutions with my managers ▪ Setting weekly goals for demonstrations -
Marketplace Integrity AgentSitel Group Jul 2019 - Nov 2022Belgrade, Serbia▪ Taking care of the content validity and quality on the client's platform▪ Constantly updating my own knowledge base of the guidelines given by the employer and the client and passing it on to other agents▪ Communicating with fellow agents about the daily tasks▪ Communicating with the management about the ongoing tasks▪ Passing on the information to junior agents▪ Taking part in education and training of the newcomers▪ Successfully completing the OCP workshop▪ Mentoring the newcomers through the OCP phase▪ Doing shadowing sessions with other agents on the tasks they are unsure or insecure about▪ Supporting the fellow agents during the shifts by helping them decide on the actions needed to take in order to solve a case they are working on (answering questions or guiding them to take an appropriate action)▪ Organizing the shifts by making daily workflows ▪ Taking part in MI Huddles and decision-making on the team level▪ Working on additional tasks provided by the client▪ Assisting in research on cases provided by the client▪ Making it to the last phase of the CGP program -
Online English Teacher51Talk 2018 - 2019Belgrade, SerbiaIn this position, I was teaching English to people of all ages through the official 51Talk platform. -
Game Forum Coach And ModeratorPlayata 2014 - 2017GermanyForum moderator:▪ Making sure that the forum is running smoothly▪ Helping with communication among foreign players▪ Helping with understanding of the game rules▪ Answering questions▪ Creating interesting tasks to keep the lively atmosphereCoach:▪ Giving new moderators coaching lessons (Skype)▪ Explaining the rules of both the forum and the game▪ Answering questions▪ Creating tasks in order to see if the new moderators understand what they are expected to do in certain situations▪ Taking care of communication problems▪ Taking responsibility for everyone under my supervision▪ Reporting to the senior supervisor by writing daily reports -
High School English TeacherStevan Jakovljevic 2015 - 2016Vlasotince, Centralna Srbija, Serbia▪ Preparing the lessons▪ Teaching English as a foreign language to children aged 15 to 18▪ Preparing the authentic material for children based on their abilities and level of proficiency ▪ Providing homework after every lesson▪ Offering extra credit work for ambitious students▪ Creating various games for the warm-up section of the lesson▪ Providing self-made exercises for students to practice at home▪ Providing self-made exercises and tasks for students to do in class (production part of the lesson)
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Primary School English TeacherPrimary School "Car Konstantin" 2015 - 2016Niš, Centralna Srbija, Serbia▪ Preparing the lessions▪ Teaching English as a foreign language to children aged 7 to 10▪ Preparing the authentic material for children based on their abilities and level of proficiency ▪ Providing homework after every lesson▪ Offering extra credit work for ambitious students▪ Creating various games for the warm-up section of the lesson▪ Providing self-made exercises for students to practice at home▪ Providing self-made exercises and tasks for students to do in class (production part of the lesson)
Maja Dimitrijević Education Details
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English Language And Literature, General -
Cubes D.O.O.Information Technology
Frequently Asked Questions about Maja Dimitrijević
What company does Maja Dimitrijević work for?
Maja Dimitrijević works for Arrise
What is Maja Dimitrijević's role at the current company?
Maja Dimitrijević's current role is Live Casino Operations Coordinator.
What schools did Maja Dimitrijević attend?
Maja Dimitrijević attended Filozofski Fakultet U Nišu, Cubes D.o.o..
Who are Maja Dimitrijević's colleagues?
Maja Dimitrijević's colleagues are Grancea Robert, Mayur Aditya, Aline Lopes, Liudmyla Myshakovska, Aleksandar Jankovic, Stefan Damljanovic, Marcis Zarins.
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Maja Dimitrijević
Novi Sad1lale.ca -
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