Overseeing the entire recruitment process and ensuring the acquisition of the best talents for our organization by:• Workforce Planning: Collaborating with various departments to understand current and future workforce needs and developing strategies to address them.• Stakeholder Relationships: Building effective relationships with business stakeholders and supporting the execution of their functional resourcing strategies.• Talent Acquisition Strategy: Formulating and implementing effective recruitment strategies to attract top talent, including newly created Ai Labs.• Internal Mobility: Promoting internal mobility as a one of key driver of the strategy.• Recruitment Model: Developing and implementing a new recruitment model.• Project Implementation: Leading the implementation of a new recruitment provider and a new ATS, from the RFP process to managing and executing the new provider.• Data Analytics: Maintaining and analysing recruitment metrics to continuously improve the hiring process. Using data to identify areas for improvement and propose strategic solutions.• Continuous Improvement: Focusing on the continuous improvement of Talent Acquisition activities, processes, and methods in collaboration with the broader TA and HR team. Lean certificate.• Recruitment Competencies: Supporting the development of recruitment competencies, market awareness, and trends among hiring managers.• Inclusive Processes: Ensuring a fair, inclusive, and equitable process is followed and maintained throughout the candidate journey.• Diversity and Inclusion: representing organisation on the group level (IAG Diversity Panel) and driving EDI initiatives.

• Activation of a new operating model in GBS for Talent Acquisition function• Forming and developing a new Recruiting Hub of 20 recruiters (hiring new team members and redesigning existing team) that supports recruitment for GBS (Poland), US, UK, Italy and Germany.• Building and executing recruitment strategy for GBS Poland- Finance Services, IT services, Software Engineering areas.• Identifying issues and opportunities for improvement and adopt solutions orientated approach • Participating in rebranding project of the GBS from QVC to Qurate • Driving employer branding initiatives for GBS

Recruiting, training and managing a multilingual and culturally diverse team of 40 to deliver sourcing and project management services for a flagship client (American Express).Helping team members progress by building career paths with them and supporting their development.Delivering and executing sourcing strategies for diverse roles across the European region, based on market insight.Monitoring delivery and productivity of team; managing performance against agreed SLAs and KPIsIdentifying and implementing process improvements to drive efficiency and boost candidate experience throughout the end to end recruitment processManaging escalations, problem solving, anticipating and dealing with challenges. Continuously adapting to changes driven by client and business environment

Building, developing and managing team of 20 sourcing specialists for American Express client across the UK and Europe region.Motivating and performance managing the team including objective setting, evaluating performance and monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).Coordinating team meetings and 1-2-1s, providing coaching and career advice and setting personal development plans with team members.Engaging the team and encouraging them to improve delivery by identifying innovative sourcing channels.Identifying areas for process improvement, redesigning and implementing changes in order to enhance service levels to internal and external stakeholders.Internal resourcing to develop teams and bring new talent into the business. Resource planning based on demand and changes in the company.

• Motivating and performance managing the team, including objective setting, evaluating performance and monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).• Coordinating team meetings and 1-2-1s, providing coaching and career advice and setting personal development plans with team members – this has led to three members of the original team securing promotions within the business.• Identifying areas for process improvement, redesigning and implementing changes in order to enhance service levels to internal and external stakeholders.• Internal resourcing to develop teams and bring new talent into the business. Resource planning based on demand and changes in the company.

• Coordinating a sourcing team of 3-5 people. • Coaching team members, resource planning and role allocation, chairing team meetings.• Preparing and delivering management reporting on a weekly, monthly and quarterly basis.• Identifying potential candidates utilizing various sources (including direct search techniques).• Interviewing candidates against vacancies, filtering out unsuitable candidates through interviewing and screening according to the corporate client’s requirements and SLAs.• Maintaining strong pipeline of suitable candidates. • Participating in regular conference calls with the account to update on progress and achievements on a weekly basis, where necessary and in line with client-specific SLAs. • Coordinating Graduate Development Programme for a client (UK and USA): setting up process based on a guide, managing candidates, pre-screening, competency-based interviewing (CBI), administering psychometric assessments (SHL), progressing with successful candidates (making offers, providing feedback) and updating client on a weekly basis.• Facilitating ‘Assessment Centres’ for Internal Internship Programme: interviewing, instructing, assessing and discussing outcomes on wash-up sessions.• Providing internal training.

• Resourcing suitable candidates on databases, job boards and ad response to deliver on direct delivery targets. • Managing recruitment processes for the one of the largest leading company in defence and IT/Consulting industry.• Regular conference calls with the account to update on progress.• Building and maintaining relationship with the candidates throughout whole recruitment process• Analysing market needs and building strong talent pool pipeline.• Managing databases, general administration of the recruitment process and candidate management.