• Supported 3 senior lawyers in personal injury litigation matters such as motor vehicle accident, slip & fall, dog bite, and cosmetic injury claims • Attended pre-trial conferences, mediations, examinations for discovery, motions court, and assignment court • Drafted mediation briefs, pre-trial conference briefs, affidavits of documents, statements of claim, settlement proposals, notice letters, motions to amend pleadings, remove solicitor motions, and motions for substitute service• Routinely drafted correspondence to opposing counsel and insurance adjusters regarding undertakings, productions, and settlement proposals • Reviewed clinical notes and records, chronic pain reports, psychological reports, income tax records police files, and coroner’s reports to prepare legal documentation• Attended and facilitated client meetings where I helped retain clients and explained the litigation process • Conducted intake with clients to record details of their accident, physical and psychological injuries, pre and post-accident health, and potential income loss claim

• Supported 2 lawyers in family law matters such as asset division, divorce proceedings, custody arrangements, spousal support, and child support issues • Attended Family Court case conferences, mandatory mediations, and settlement conferences • Frequently conducted legal research, reviewed case conference briefs, and family law files• Attended client calls with counsel to discuss and plan various litigation strategies • Drafted responses to opposing counsel regarding custody arrangements for minor children

• Supported 6 lawyers in estate litigation, family law, criminal law, and employment law matters• Conducted legal research and compiled relevant case law in preparation for litigation and alternative dispute resolution • Drafted affidavits of documents, legal memoranda, and motions for substitute service• Prepared for, attended and actively participated in client meetings, and conducted post-meeting debrief• Attended bail hearings, jail calls, settlement conferences, mediations, and case conferences • Observed, discussed, and planned litigation strategies with counsel • Drafted letters to opposing counsel discussing initial and counter- settlement offers

• Conducted legal research on Last Will and Testament requirements in compliance with Ontario law• Conducted client intake and responded to client inquiries with professionalism regarding the company’s credit card and confidentiality policies via email and telephone• Gave presentations to members of the Muslim community to explain the importance of writing a will • Prepared and submitted reports, data, and materials promptly as requested by managers • Drafted materials for publication on company website to make legal information accessible • Drafted client correspondence and communications with lawyers• Attended managerial meetings in order to discuss sales quotas and business strategies

• Suggested applicable and relevant upsells to ensure customer needs are met • Communicated with Koodo Head Office Customer Service Representatives on behalf of customers to resolve complex customer concerns and troubleshoot technical and billing/service issues• Used the Statflo CRM (Customer Relationship Management Software) to contact customers, build relationships, and schedule appointments• Broke the store record for sales completed in a single day on Boxing Day 2017

• Took inventory of airplane parts and stocked them• Maintained up to date lists of all missing parts for current and future projects• Managed and organized documents to verify parts received from the factory and the warehouse• Worked with various levels of staff including management to ensure sure weekly production schedules were met• Ordered missing parts and documented their arrival from the warehouse