Matt K. Email & Phone Number

I led and supported internal teams in addressing significant issues related to IP misuse and safety, managing large datasets to identify trends and potential risks while ensuring data accuracy. I designed and implemented dashboards to monitor enforcement actions and compliance metrics, providing insights to strengthen relationships with brands. As the primary point of contact for handling escalation cases in the technology and entertainment sectors, I managed investigations involving counterfeit products, trademark infringements, and copyright violations. This role required collaboration with IP owners, law firms, and law enforcement agencies to ensure swift resolution and compliance. Leveraging data-driven reports, I enhanced external partnerships and guided decisions on risk management, safeguarding brand integrity and consumer trust.Accounts Managed: Technology and EntertainmentKey Contributions:-Developed TikTok Shops' first global dashboard to track infringement data from 161 IPPC profiles, improving compliance monitoring and decision-making.-Addressed brand issues by resolving counterfeit and politically sensitive product risks, drafting reports to protect brand reputation.-Proposed and drafted strategy for API automation to streamline shop owner vetting and IP submissions, reducing manual workflows.

Washington, District Of Columbia, United States

As the Senior Investigative Analyst, Criminal Investigator, I led online investigations to uncover illicit activities, delivering detailed findings to stakeholders and law enforcement. I used OSINT and advanced intelligence techniques to identify infringing content across platforms such as AI services, illicit forums, dark markets, Google.Collab, HugginFace, and GitHub. and messaging apps like Discord and Telegram. My role involved collecting crucial evidence and confessions using tools like XPath and Python, while analyzing trends in hex and metadata. I collaborated with cross-functional teams to develop legal strategies, conduct risk assessments, and produce cloud vulnerability reports, alongside impact analyses. Working closely with legal and engineering teams from industry giants like Sony, Warner, Paramount, and Universal, I ensured compliance, protected intellectual property, and improved brand protection workflows. Additionally, I provided RIAA members with regular monitoring updates, keeping them informed on key developments.Accounts Managed: Sony, Universal, Paramount, WarnerKey Contributions: -Handled AI-related escalations, producing reports on brand risks and IP misuse; developed OSINT tools (XPath, VBA, Python) for platforms like Discord and GitHub, proposing enforcement strategies.-Managed undercover profiles to monitor illicit activities (phishing, crypto scams, fraud), coordinating targeted investigations and daily reports for legal teams and law enforcement.-Led compliance efforts with studios and global associations, conducting undercover operations to protect digital assets and combat unauthorized distribution.

Washington, District Of Columbia, United States

As a Senior Brand Protection Analyst and Team Lead, I took the lead on global IP enforcement initiatives for our clients across various platforms, including eCommerce, social media, the dark web, forums, registrars, hosts, and cyberlockers. I had the chance to manage an awesome team of five analysts, where we collaborated on data analysis, crafted and proofread notices, and ensured the quality of our work. I also handled monthly reporting and played a key role in nurturing our vendor relationships to help our clients tackle issues like counterfeit goods, piracy, fraud, and IP infringements. I focused on streamlining our workflows, boosting our keyword matching game, refining our reporting metrics, and setting up educational programs on IP enforcement for our staff and clients. Plus, I was super excited to lead the charge in expanding our brand protection efforts into the APAC and EMEA regions. I introduced some cool new billable services, including domain consulting, to tackle CCTLD/TLD squatting, phishing, threat assessments, risk mitigation, and UDRP workflows. Clients/Accounts Managed: Indie Developers, Models, Entrepreneurs, Video Game Studios, Entertainment, Influencers, Content Creators, App Developers, & Tech,Key Contributions:-Boosted team efficiency by reallocating workflows based on staff skills, increasing production by 27.3%.-Revised SOPs and added OSINT tools, improving practices and training; captured 2,069 more infringing URLs in one month.-Drafted educational documentation and tools to track domain registration across 249 ccTLDs, gathering ISP, region, ASN, and registrar data to enhance client solutions and address risks.

Washington, District Of Columbia, United States

In my role as the go-to person for Microsoft, Autodesk, and IBM, I was all about managing workflows for our 3rd party vendors while juggling database platforms and web scrapers. I consistently crushed our goals, thanks to a solid average rate of 99% towards completing daily quotas. My job involved protecting trademarks and copyrights, diving deep into eCommerce listings and social media, as well as tackling issues like domain squatting and phishing attacks. I made it my mission to get any infringing or harmful content taken down quickly across all channels.Accounts Managed: Autodesk, Microsoft, IBM, Trimble, Adobe, Bentley, Mastercam, Mathworks, & OracleKey Contributions: -Implemented fuzzy matching workflows, reviewing 222,000+ eCommerce listings for Autodesk and Microsoft, identifying 140,000+ infringing URLs, leading to a 20% increase in takedowns.-To streamline processes, I introduced Python scripts for data automation, boosting BSA’s Domain & Brand enforcement actions by 1,269%. - Collaborated with Mercado Libre to address repeat offenders, focusing on tactics used by infringing sellers to evade enforcement. - Representing BSA at the 'Digital Piracy Consortium,' hosted and presented to DHS and FBI agents on copyright enforcement, hurdles of the industry, intrusion/evasion trends, key industry terms, and tools. ( A career highlight I'm proud of! )

United States

I’m passionate about global intellectual property protection, brand enforcement, risk management, and tackling cybercrime. My experience includes running extensive IP enforcement programs and conducting thorough domain investigations, such as WHOIS, NS, and MX lookups, all while analyzing data to identify trends and risks across various digital platforms. I have a knack for pinpointing and dismantling cybercrime networks, ranging from phishing, fraud, piracy, counterfeiting, intrusion, dark markets, and cybersquatting. I collaborate closely with law enforcement to deliver actionable intelligence and support criminal prosecutions. In addition, I’m skilled in designing and implementing brand protection strategies, keeping an eye on emerging threats, and automating workflows with tools like Python and XPath. These capabilities make me an excellent fit for projects that involve IP enforcement, risk assessment, landscape audits, data-driven investigations, and comprehensive brand protection initiatives.>>Duco Public URL: https://app.ducoexperts.com/users/matt-kramerCompleted Contracts: -Conducted OSINT investigations with industry leaders to identify YouTube videos promoting illicit goods, analyzing distribution tactics and policy violations.-Developed HTML XPath crawlers to scrape data on 3D-printed firearms across platforms (YouTube, Twitter, Discord), ensuring compliance and data accuracy for trend and network monitoring.

Wilmington, De

I handled the intellectual property portfolios and brand protection programs for 14 global clients, covering trademarks, patents, and copyrights. I worked closely with stakeholders, agents, cross-department teams, and IP owners to create smart enforcement strategies based on solid actionable data and analytics. My job included keeping an eye on eCommerce listings, social media, cyberlockers, and sketchy websites to spot any infringing or harmful content, and taking swift action to submit legal notices to remove infringing listings or goods. I also put together detailed reports on important targets and new markets, providing insights and recommendations to boost IP enforcement and compliance efforts around the world.Assigned Client IP Portfolios: Medical, Textiles, Apparel, Toys, Software, Non-Profits, Mints, Government, Tech, & EntertainmentKey Contributions: - Maintained a 90% compliance rate in removing counterfeit or infringing goods, resulting in the removal of $252.6 million worth of product from digital markets.-Developed and implemented new Patent & Copyright Enforcement workflows using the TRIPS Agreement and Berne Convention, focusing on Indonesian marketplaces: Shopee, Bukalapak, Tokopedia,....-From the ground up, drafted and presented new global re-educational documents to Ecommerce platforms regarding Article 6ter of the Paris Convention, effectively removing pirated software across EMEA and APAC marketplaces.

Wilmington, De

Ottawa, Illinois

As a B2B Sales Commercial Manager, I secured new accounts, including state contracts, and maintained strong relationships with wholesale clients, general contractors, and industrial partners. I managed in-house credit lines, monitored for fraud, and led theft investigations, collaborating with law enforcement when needed. Overseeing inventory and warehouse operations, I ensured stock accuracy through audits and refined loss prevention protocols. Additionally, I managed logistics and transportation, coordinating a fleet of delivery trucks for optimal efficiency. I conducted prospecting activities, managed CRM systems to track leads and customer interactions, and represented the company at trade shows to expand our client base. By leading a team and designing targeted marketing strategies, I successfully boosted sales and drove business growth.Client Portfolios: State Contracts & Industrial Key Contributions:- P&L management. Met sales goals by training, motivating, mentoring, and providing feedback to store employees, resulting in a 20.3% increase in total sales over the yearly budget.- Built and maintained positive relationships with 867 wholesale customers, general contractors, and industrial maintenance clients.- Developed business strategies to increase sales and optimize profitability, generating 23 new commercial accounts.

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