I have over 4 years of experience in Business Process Outsourcing, managing clients in the US and Australia, and more than a year of experience in a Multinational Tobacco Manufacturing Company. My career has allowed me to collaborate with diverse teams across the globe, building a strong foundation in customer service, project management, data reporting, and supply chain and logistics operations.I am passionate about data analytics and thrive in environments that challenge me to grow and innovate. I am currently seeking new opportunities while expanding my skills in data analytics. I'm always eager to connect with like-minded professionals and explore opportunities for collaboration on exciting projects.If you have any questions or would like to connect, please feel free to reach out!
-
Fulfillment Planner/Order Management - (Quaerito Qualitas Inc.)Philip Morris International Oct 2022 - Jul 2024Tanauan, Calabarzon, Philippines- Responsible for planning and monitoring all export shipments using Sharepoint and other tools for tracking from the Factory in The Philippines, Indonesia, and South Korea to their corresponding Markets (both Affiliates and Third Party Markets) making sure all purchase orders have been delivered on the agreed timeline.- Tasked to do several SAP transactions such as creating sales orders, doing goods receipts, creating delivery notes, generating invoices, and other export-related Transactions.- Communicate with the broker and Forwarder for the booking and trucking- Check with WH for the material availability and production status- Check with MRP for the forecast and update them on the status of the shipment- Reporting and leading a meeting for any issue and updates on the status of shipments -
Process AnalystIncenter Solutions Llc Philippine Branch Office Jul 2020 - Aug 2022Pasig, National Capital Region, PhilippinesThe Process Analyst, following established policies and procedures related to the processing and closing of all loans, is responsible for entering mortgage loan data into the Loan Operating System; preparing disclosure documents to be mailed to loan applicants, and ensuring that all required documents are included in the loan file.- Responsible for entering mortgage loan data into the Loan Operating System- Verifying data ensuring accuracy when inputted in the System.- Audit tasked done by team members- Train newly added member in the Team
-
Customer Service Representative - (Iinet)Orchid Cybertech Services Inc. Sep 2019 - Feb 2020Pasig, National Capital Region, PhilippinesiiNet is a leading Australian ISP delivering NBN internet in selected areas in Australia. As an iiNet support, we are responsible for troubleshooting internet, landlines, and email issues our customers encountered using the service.We ensure that our customers get the best experience using our services by providing satisfying customer service and by understanding and trying to meet the customer's expectations.
-
Customer Service RepresentativeHkt Teleservices (Formerly Pccw Teleservices) May 2018 - Aug 2019Pasig, National Capital Region, Philippines- Handling social media websites, we are tasked to monitor and moderate users' behaviour in public chatrooms.- Responsible for checking newly created usernames and uploaded public photos, ensuring these are abiding by the website rules.-Answered calls and queries from customers, all through phone, live chats, and emails related to their accounts and subscriptions.
Mark Anthony Santillan Education Details
-
Information Technology
Frequently Asked Questions about Mark Anthony Santillan
What is Mark Anthony Santillan's role at the current company?
Mark Anthony Santillan's current role is Freelance | Data Analytics | Supply Chain and Logistics Management | Back Office Support.
What schools did Mark Anthony Santillan attend?
Mark Anthony Santillan attended Partido State University.
Not the Mark Anthony Santillan you were looking for?
-
-
Mark Anthony Santillan
Antique -
Mark Anthony Santillan
Pasig -
Mark Anthony Santillan
Recruitment Professional🌐 | It Talent Acquisition Manager 👥 | Empowering Businesses With It Staff Augmentation, Raas, & Cloud Infrastructure 🚀 | Elevating Recruitment With A Decade Of Experience 📈Philippines
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial