Terry Mcdonald Email & Phone Number

Denver, CO, US

Atlanta, Georgia, US

Aspect and Noble combined to become Alvaria; recently adding Cicero to our offerings.

Colorado Springs, CO, US

Serving this awesome charter school network that helps high school students earn college credits and degrees. No Exceptions, No Excuses!

Frisco, CO, US

OTG Consulting is a consortium of some of the industry's most influential connected Telecom Executives leveraging their inside knowledge to assist SMB and Enterprise Businesses in their transition from the PSTN (old telecom network) to IP based Unified Communications in an effort to provide efficacy and savings. OTG offers the experience, knowledge, and.

New York, NY, US

Voice specialist "overlay" for an experimental new "voice" practice at this conversational messaging AI company. Practice was collapsed after a few months.

Rockville, Maryland, US

Joined 3CLogic to lead sales in Western U.S.

Greenwood Village, CO, US

Joined this concierge consultancy organization, with their unique relationships and client-service culture, to serve TELUS International specifically as their CCaaS practice leader. After helping to launch the Google GCP cloud practice, I took over ownership of TI's "TC3" and "CC360" CCaaS products from Cisco and Thrio respectively. Ensured CC360.

San Francisco, CA, US

Recruited by previous sales manager to join new Enterprise Sales organization.

Houston, Texas, US

Helping clients transform their customer experience with omni-channel contact center, artificial intelligence (AI), process automation, and video technologies. Joined AVDS in conjunction with their acquisition of Interactive Connect, for whom I was independently serving as business development leader.

Austin, Texas, US

Oracle's Service Cloud employing technologies previously known as RightNow, LiveLook, and others, enables clients to transform customer service, providing the best customer experience possible.

Indianapolis, Indiana, US

►Recurring President's Club qualifier and consistent top performer.►First on team to achieve quota in multiple, consecutive years.►Quickly promoted to sales from Channel Management.►Successfully and rapidly transitioned career from IT management and solution delivery to sales.►Direct and channel sales.Interactive Intelligence Group is a global provider of.

Greenwood Village, Colorado, US

►Terry conceived and founded TeleTech's global Data Warehouse, producing substantial long-term savings while providing additional revenue generation opportunities.►Inaugural winner of TeleTech's "Made IT Happen" award for successfully launching TeleTech's first data analytics offering.►Successfull delivery of other projects includes "FastPath" (first.

►Terry successfully implemented Breakaway’s first hosted / cloud Clarify solution for a client that provides popular on-line Web fulfillment solutions (Massachusetts).►Technical team-lead responsible for integrating Clarify into a large telecommunication company (Ascend) having almost 500 users throughout four countries. Client-side development included.

►Terry sdentified a substantial cost saving opportunity for Panasonic’s dealers while providing a value-added proposition for Panasonic’s sales force. This opportunity was realized through development of a MS Access application that consolidated data from various legacy POS systems.►Created and trained a new Quality Assurance team for Panasonic’s CPOS.

►Terry successfully implemented many new applications in Electronic Data Interchange (EDI) order processing, cost accounting for Amoco's Lubricant Business Unit, and other business management applications.►Deployed Amoco's first PC-based point-of-sale system and bar code scanning technology. ►Proved feasibility of satellite based TCP/IP WAN resulting in.

Bachelor Of Science, Computer Science, Math, Business

Education record