I am a dedicated and experienced Domain Trainee with a strong background in reinsurance, property and casualty operations, data management, and analysis. Throughout my career, I have excelled in collaborating with stakeholders, ensuring compliance, and driving seamless transitions. I possess proficient skills in insurance cases, quality assurance, and process improvement, as well as strong project management and communication abilities.Currently working at Genpact India Pvt Ltd, I have been responsible for managing renewal and new business cases, endorsements, documentations, and filings within the Reinsurance: Property & Casualty operations team. Attention to detail has been crucial in ensuring accurate and compliant processing of policy changes and essential paperwork. I have also collaborated effectively with underwriters and clients to ensure seamless operations.Prior to that, at DXC Technology India Pvt Ltd and Aon Hewitt India Pvt Ltd, I played key roles in overseeing insurance cases, supporting quality assurance, driving process improvement, and maintaining data privacy and security protocols.I am proud to have successfully led the transition of insurance work from onshore to offshore, achieving efficient processes and optimal resource utilization. My strong project management skills, effective communication, and ability to drive successful outcomes in complex environments have been instrumental in these transitions.Recognized for my exceptional contributions, I have received the Outstanding Performance Award for streamlining processes and improving efficiency, as well as the Innovation Excellence Award for implementing groundbreaking solutions.I hold a Bachelor of Arts degree from Punjab University, which has equipped me with a strong foundation in humanities, critical thinking, research, analysis, and effective communication. Additionally, I have completed my Senior Secondary and Secondary School education with consistently high grades, demonstrating my dedication to learning.In my personal life, I enjoy traveling and cooking. I am fluent in English and Hindi and hold a valid US B1/B2 visa till September 2026.Feel free to connect with me on LinkedIn or reach out to me via email at makwanapoojaindia@gmail.com or phone at 9811.40.6174. I look forward to connecting with professionals in the industry and exploring new opportunities for growth and collaboration.
