Malavika Vijayakumar Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Accurately entered and maintained financial data in SAP, Oracle, and Excel with strong analytical knowledge Supported financial reporting, budget preparation, invoice processing, account reconciliation, and expense tracking.Conducted basic financial analysis, ensured regulatory compliance, provided administrative support, and collaborated on cross-functional projects.

Melbourne, Victoria, Australia

Analyze financial data pertaining to customer interactions to identify patterns and trends, evaluating the cost-effectiveness of various customer service initiatives.Assess the financial implications of customer satisfaction levels, determining their impact on revenue, retention, and operational costs.Collaborate with customer-facing teams and finance departments to develop strategies aligning customer needs with financial objectives, optimizing operational costs while enhancing customer retention and loyalty.

Australia

Proficiently address client inquiries in banking and financial products, managing a high volume with 98% accuracy.Skilfully handle financial transactions, process payments, and maintain meticulous records with a strong focus on detail.Provide comprehensive customer service while ensuring client satisfaction and contributing to efficient financial operations.

Chennai, Tamil Nadu, India

Conducted thorough market research to identify an untapped market segment, resulting in a successful brand persona creation and tailored digital marketing strategy that generated a 35% increase in leads. Analyzed customer behavior and demographics data to create targeted digital marketing campaigns, resulting in a 50% increase in website traffic and a 20% bump in conversion rates.Further, I promoted the company's services through various offline and digital platforms by using strategies, social media, content marketing and email marketing.

Chennai, Tamil Nadu, India

My role was to act as the voice of the brand by fostering and engaging with a community to build brand awareness and loyalty through content distribution, and digital engagement.

Chennai, Tamil Nadu, India

Proficiently created and managed financial reports, forecasts, and budgets, providing accurate data for decision-making. Collaborated cross-functionally to develop pricing strategies, resolve billing issues, and implement cost-saving initiatives. Contributions led to increased profitability within the organization.

Chennai, Tamil Nadu, India

Executed and supported day-to-day financial operations encompassing budgeting, meticulous financial reporting, and effective inventory management, efficiently within the warehouse and in-store.

Chennai, India

Chennai, Tamil Nadu, India

As a valued Finance Intern, I supported the financial operations of our design school by performing tasks such as financial analysis, budgeting, accurate data entry, expense tracking, and reporting.

Master'S Degree, Banking And Finance

Pgdm, International Business Management

Bachelor Of Commerce - Bcom, Bank Management

Business/Commerce, General

Education record