Malav Patel Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

Greater Seattle Area

Measured the impact of social media engagement on Minecraft's revenue and player engagement by leveraging Machine Learning (ML) models to recommend a cohesive social media marketing strategy.

Seattle, Washington, United States

Bengaluru, Karnataka, India

Led a team of 2 product managers, 2 designers and 7 engineers to conceptualize product strategy & roadmap of user-centric, technological solutions for automating the recruitment experience of 2M job seekers• Conducted user research, competitive, and cost-benefit analysis to automate applicant screening process by building a chatbot on Whatsapp, increasing conversion by 70% • Analyzed user retention data and introduced multi-channel (SMS, Email, Whatsapp, IVR Calls) notifications to… Show more Led a team of 2 product managers, 2 designers and 7 engineers to conceptualize product strategy & roadmap of user-centric, technological solutions for automating the recruitment experience of 2M job seekers• Conducted user research, competitive, and cost-benefit analysis to automate applicant screening process by building a chatbot on Whatsapp, increasing conversion by 70% • Analyzed user retention data and introduced multi-channel (SMS, Email, Whatsapp, IVR Calls) notifications to automate interview-booking process for 500k+ users, increasing annual revenue by $2.5M• Designed and implemented resume scoring system based on NLP (Natural Language Processing) that semantically matched keyphrases between resume and job description, increasing accuracy of recommendation algorithm by 50%• Identified key business drivers by analyzing customer demand data to build a demand prioritization model for 50+ active clients, increasing fulfullment rate by 50% and employing 22k+ job seekers on the platform• Collaborated with Head of Business, CFO, and Head of HR for establishing operational goals, OKRs, and business processes, increasing revenue per employee by 60% Show less

Gurgaon, India

Built and operated a team of 40 employees; worked with founders to design & execute Go-to-Market strategy- Collaborated with product team to research user pain points, understand competitive landscape, and implement business processes across operations teams, generating $650k revenue in 2.5 years- Coordinated with the Product team to delineate the functionalities of anAndroid application for KYC onboarding and grievance handling- Shaped expansion strategy of partnering with… Show more Built and operated a team of 40 employees; worked with founders to design & execute Go-to-Market strategy- Collaborated with product team to research user pain points, understand competitive landscape, and implement business processes across operations teams, generating $650k revenue in 2.5 years- Coordinated with the Product team to delineate the functionalities of anAndroid application for KYC onboarding and grievance handling- Shaped expansion strategy of partnering with freelancing recruiters to build supply potential at no fixed costs, increasing the supply capacity by 20% and expanding operational coverage to 11 new cities Show less

Bengaluru Area, India

Identified monetization opportunity through potentially optimizing messaging to existing customers, andby staging a holistic customer experience to maximize user engagement on a suite of products(productivity tools, cloud storage and communication applications)- Understood tendency of users to move from one "state" on the product suite system to another "state" by developing a probability transition matrix (Markov Model) and identifying various user journeys, as observed in the… Show more Identified monetization opportunity through potentially optimizing messaging to existing customers, andby staging a holistic customer experience to maximize user engagement on a suite of products(productivity tools, cloud storage and communication applications)- Understood tendency of users to move from one "state" on the product suite system to another "state" by developing a probability transition matrix (Markov Model) and identifying various user journeys, as observed in the system - Created a user feature vector which reflected users' engagement with the suite of products and their responsiveness to messaging stimuli - Conducted extensive KPI studies to enhance understanding of different user behavioural and response patterns Show less

Master Of Business Administration - Mba

Activities and Societies: Leadership roles: - VP Technology, MBA Association - EVP, Technology Club - VP Communications, Level Up!.

Bachelor Of Technology (B.Tech.), Mechanical Engineering, 8.4

Activities and Societies: Head of Photography for college events, Co-Curricular Affairs Secretary Co-Curricular Affairs Secretary.