Malcolm Bishop Email and Phone Number
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Two decades in varied IT service management roles has equipped me with valuable skills and experience. I am passionate about people, service and technology, and enjoy leveraging all three to achieve outstanding results.
Duco Consultancy
View- Website:
- ducoconsultancy.com
- Employees:
- 53
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Service Delivery ManagerDuco Consultancy Oct 2021 - PresentAuckland, New ZealandMy initial focus is managing the delivery and support of a Master Data Management solution for a large NZ retailer.
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Client LeadSpark New Zealand Apr 2021 - Jul 2021Auckland, New ZealandRepresented across the Spark Business Group, comprising Spark, CCL, Leaven, Qrious, Digital Island and more. A mostly new group of clients with some old favourites too. -
Customer Relationship ManagerComputer Concepts Limited Nov 2019 - Apr 2021Auckland, New ZealandA well-organised, well resourced and technically leading company that still feels like a welcoming family. -
Service Delivery ManagerFujitsu New Zealand May 2015 - Nov 2019Auckland, New Zealand,A company with a comprehensive breadth of capabilities that values employees and customers. I was responsible for service delivery to a fabulous portfolio of a number of clients including Air New Zealand, Countdown Supermarkets and the Just Group (Just Jeans, Portmans, Smiggle etc.) -
Service Desk ManagerLexel Systems Limited Jul 2014 - Oct 2014Auckland, New ZealandLexel are NZ's largest privately owned IT integrator and are growing at pace. I led the Service Desk who support a number of clients across Australasia, predominantly in the retail sector. -
Service Desk Team Lead (Contract)Healthalliance Feb 2014 - Jul 2014Great opportunity to work with NZ's largest IT environment, identifying and implementing improvements to their Regional Service Desk operation, which supports 28,000 staff across the 4 Auckland and Northern regional DHB's. -
Ict Support ManagerSky Television Oct 2012 - Oct 2013Managing the Infrastructure Support, Telephony Support and Desktop Support Teams. Focused on 2nd and 3rd level support for core ICT infrastructure. -
Technology Service ManagerSky Television Sep 2010 - Oct 2012Led the service teams within the Technology department including Service Desk, Desktop Support and Telephony Support while developing a brand-new Service Management Centre, covering Event Management, Release Management, Security, Disaster Recovery and Backups.
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It Service Desk Team LeaderSky Television 2008 - Sep 2010Took on the challenge of developing the existing helpdesk structure into an efficient, ITIL–aligned Service Desk.
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Account ManagerIntegral Technology Group Jan 2007 - Oct 2008- An enjoyable and hugely educational foray into sales. -
It Site ManagerBridgestone Nz Ltd 2002 - 2006During my tenure I managed Bridgestone through a number of changes including migration of Lotus Notes to Exchange, and the introduction of Sharepoint. -
Site ManagerIntegral Technology Group 2001 - 2006Soon after starting with Integral as a support engineer, I was placed at Bridgestone. There I quickly moved in to a Site management role, and led Integral’s support team of 3 at Bridgestone.
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Service Desk OperatorRoyal & Sun Alliance 1999 - 2001
Malcolm Bishop Skills
Frequently Asked Questions about Malcolm Bishop
What company does Malcolm Bishop work for?
Malcolm Bishop works for Duco Consultancy
What is Malcolm Bishop's role at the current company?
Malcolm Bishop's current role is Broadly Experienced IT professional who loves to support business success..
What is Malcolm Bishop's email address?
Malcolm Bishop's email address is ma****@****u.co.nz
What skills is Malcolm Bishop known for?
Malcolm Bishop has skills like It Management, Itil, It Service Management, It Operations, Service Delivery, Service Management, Management, Disaster Recovery, Process Improvement, Team Leadership, Team Management, Change Management.
Who are Malcolm Bishop's colleagues?
Malcolm Bishop's colleagues are Piyush Phartiyal, Mohan Dissanayake, Priyansh Bhardwaj, Yogya Khurana, Julie Bolton, Faria Begum, John Palmer.
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Malcolm Bishop
#Ai #Peoplecounting #Footfall #Analyticsdatabase #Visitorengagement #Genderrecognition #Employeeexclusion #FacialrecognitionDubai, United Arab Emirates4shoppertrak.com, shoppertrakrct.com, shoppertrak.com, sdsdxb.com4 +131245XXXXX
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Malcolm Bishop
Construction Manager At Austec Building Automation - Energy ManagementGreater Brisbane Area1lea.net.au -
1mckay.co.nz
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