Malcolm Farley Email & Phone Number

St Paul, Minnesota, United States

Acted as the Aquatics Director to help lead the department back to a fully staffed and optimized environment before Covid-19. Manage and implement all Aquatics day to day programming to ensure quality delivery of programs meeting the needs of the branch and community.□ Execute the employee hiring process to include recruiting, interviewing, hiring, training, developing and supervising new employees.□ Employee Management: develop a high performing Aquatics team to deliver quality programming, manage and assess team of 30 staff members, create schedule of 80 staff shifts per week, approve bi-weekly payroll, draft agenda and conduct monthly in-service meetings, track staff certifications, solve staff issues including conflict resolutions, discipline and potential termination, and purchase supplies for Aquatics Department.□ Participate on the Leadership team to help assess how to improve overall patron experiences and success of branch operations.□ Take part on Safety Committee to ensure 100% compliance with the YUSA Aquatics Safety Plan. Also purchase and stock safety supplies for the branch.□ Cultivate a high level of customer service which enhances the member, program participant and guest experience by providing a positive experience and a high level of satisfaction.□ Assist in drafting and submitting grant proposal.□ Generate quarterly swim lesson program; partner with the Y USA to publish schedule online.□ Coordinate with childcare to teach swim lessons to kids ages 3-12.

Coon Rapids, Mn

Assisted in the daily direction of the Aquatic programming with a focus on lifeguard management and certifications. Partnered with the Program Manager to establish branch quality and participation goals. □ Supported the Aquatics Department in rebuilding staff, programming and participation goals.□ Volunteer Champion – Accessed the Talent Management System to contact potential volunteers; phone screen volunteers and assist them in updating their YMCA profile; coordinate meetings between volunteers and hiring managers.□ Acted as Deck Manager to ensure swim classes ran smoothly by answering parent questions and guiding kids to appropriate class levels.□ Interviewed potential lifeguards to ensure YMCA requirements were met when hiring new staff.□ Updated and monitored Aquatics Department compliance data including certificate and drill tracking along with job specific trainings; sent email reminders to employees regarding non-compliance.□ Provided work direction to staff when appropriate and acted as a liaison between lifeguards and upper management.□ Implemented programming, including facilitating staff in-services and assessing staff technical abilities to achieve desired goals and objectives within the department.□ Provided shadowing opportunities to new swim instructors to learn skills to teach lessons independently.□ Checked pool chemical levels to insure within safety specifications.

Greater Minneapolis-St. Paul Area

Researched community demographics to identify opportunities for engagement for New American Welcoming Centers. Developed and implemented frameworks and strategies to strengthen resource development through volunteers and external collaborations.□ Represented the YMCA at metro community fairs to spread the YMCA mission.□ Researched county data to create community asset maps to assist 7 YMCA locations in serving the new immigrant communities.□ Collaborated with committee members to draft a Get Summer Program Survey to evaluate how to improve summer offerings.□ Researched community demographic data for all 24 YMCAs of the Greater Twin Cities to ensure our programs are reflective of the communities we serve.□ Researched and drafted a New Immigrant Needs Survey.□ Created an “Our Changing Communities” infographic for the YMCA of the Greater Twin Cities to make members aware of community diversity.□ Partnered with Director of Community Engagement to draft and contribute to the monthly Social Responsibility Newsletter.□ Collaborated with Senior Director to research Twin Cities companies who may want to potentially partner and experience the Equity Innovation Center.□ Completed the New American Welcoming Center (NAWC) Self-Assessment with the Executive Directors of each of the NAWC YMCA's to determine how to improve programming.□ Initiated and drafted off-site community meeting evaluation form.

Emma B. Howe Ymca

Lifeguard - Maintained continuous surveillance of people in swimming pools to ensure safety protocols; performed rescues in the event of swimming accidents; performed pool chemical checks to ensure safety and hygiene; CPR and First Aid certified.Coon Rapids, MN4/2009 to 8/20116/2016 to 7/2017Participated in the YMCA “Bridging the Gap” multicultural mentoring and professional development program – referred by Margie Rask, former Executive Director of the Emma B. Howe Northtown YMCA; mentored by Valeng Cha, former Associate Vice President, Institutional Philanthropy.

Greater Minneapolis-St. Paul Area

Computer Aided Designer - designed hearing aid molds utilizing 2D and 3D software; labeling; goal-oriented.Eden Prairie, MN

St. Peter, Mn

Provided customer service, stocked shelves and operated cash register.

St. Peter, Mn

Custodian – Skilled in general cleaning, vacuuming and window washing; track record of finishing assigned tasks effectively within limited time; proven ability to work effectively individually and with a team.1/2012 to 5/2012 and 5/2015 to 8/2015

St. Peter, Mn

Lifeguard - Maintained continuous surveillance of people in swimming pools to ensure safety protocols; performed rescues in the event of swimming accidents; CPR and First Aid certified.9/2012 to 5/2015

Ridgdale Ymca

Lifeguard - Taught swim lessons; participated in Swim Academy for underprivileged kids; maintained continuous surveillance of people in swimming pools to ensure safety protocols; performed rescues in the event of swimming accidents; performed pool chemical checks to ensure safety and hygiene; CPR and First Aid certified. Minnetonka, MN5/2012 to 8/2012