AeroLeads people directory · profile
Malcolm Hicks Email & Phone Number
Learning and Development Solutions Manager
at
Driver and Vehicle Standards Agency (DVSA)
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Learning and Development Solutions Manager
Location
Manchester, England, United Kingdom
Company size
Who is Malcolm Hicks? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Malcolm Hicks is listed as Learning and Development Solutions Manager at Driver and Vehicle Standards Agency (DVSA), a with 959 employees, based in Manchester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Malcolm Hicks.
Malcolm Hicks previously worked as Learning and Development Solutions Lead at Driver And Vehicle Standards Agency (Dvsa) and Lead Tutor (Sales and Management) at Learning Skills Partnership. Malcolm Hicks holds Level 5 Learning And Development from Cipd Qualifications.
Company email context
Email format at Driver and Vehicle Standards Agency (DVSA)
This section adds company-level context without repeating Malcolm Hicks's masked contact details.
Driver and Vehicle Standards Agency (DVSA)
Review company-level records connected to Malcolm Hicks before choosing the right outreach path.
Profile bio
About Malcolm Hicks
I'm a highly skilled CIPD qualified instructional designer specializing in AR and VR technologies, with extensive experience in video and sound production. As an Adobe Certified Professional and Articulate 360 expert, I am passionate about creating immersive and engaging learning experiences.With a keen eye for visual aesthetics and a deep understanding of audio nuances, I bring a multidimensional approach to instructional design. My expertise in Adobe software and Articulate 360 allows me to leverage their full potential in developing captivating educational content.My true passion lies in exploring the possibilities of AR and VR technologies. I stay at the forefront of advancements in this field, as well as in Articulate 360's features and capabilities, to create interactive and dynamic learning solutions. By integrating cutting-edge techniques, I ensure that my instructional designs are innovative and impactful.With a strong background in video and sound production, I possess the skills to create high-quality multimedia content that enhances the learning experience. Whether it's developing simulations, interactive modules, or virtual training environments, I am dedicated to creating transformative and effective learning solutions.As a lifelong learner, I continuously seek opportunities to expand my knowledge and skills. I stay current with industry trends and best practices in both AR and VR technologies and Articulate 360, allowing me to deliver exceptional results.If you are looking for an instructional designer who can bring your educational projects to life with a focus on AR and VR technologies and expertise in Articulate 360, I am here to help. Let's collaborate to create engaging and immersive learning experiences that empower learners and drive success.
Listed skills include Training Delivery, Training Needs Analysis, Management Development, Training Programme Design, and 20 others.
Current workplace
Malcolm Hicks's current company
Company context helps verify the profile and gives searchers a useful next step.
Driver And Vehicle Standards Agency (Dvsa)
15 roles · 31 years
Malcolm Hicks work experience
A career timeline built from the work history available for this profile.
Learning And Development Solutions Lead
Lead Tutor (Sales And Management)
Design and national delivery of Institute of Motor Industry Sales and Parts qualifications on-site to work-based learners face to face and remotely. Design and national delivery of ILM management qualifications to work-based learners face to face and remotely. Delivery of functional skills to level two including English, Maths and ICT to include Microsoft Packages including Word, Excel and PowerPoint. Design and delivery of training materials to support the qualification main aim. Design and maintenance of the company VLE and DMS. Sign up and initial assessment of learners, onboarding them to the course. Supervision and training of junior members of staff within my team. Attending client meetings, working as a consultant within the industry to suggest and plan workplace process improvements. Designing and producing labour saving systems and processes to help ensure company profitability and ease of management reporting.
Apr 2018 - Apr 2022
Financial Underwriter
Underwriting customer and broker loan inquiries via telephone and written correspondence in a highly regulated FCA environment. Conduct credit searches and ensure accurate notes are maintained on the credit file. Conduct land registry searches confirming home owner status, using appropriate questioning to establish additional restrictions or charges. Conduct real time property valuations to ensure client and product suitability. Identify the most appropriate solution for the customer in line with company policy by undertaking a thorough fact find and capacity check to identify the most appropriate product for the customer’s circumstances. Cross selling company services where appropriate.During my time with Progressive Money I was invited to join their team preparing the company for the introduction of the General Data Protection Regulations and its requirements. Upon joining the team I saw several issues with their system which I highlighted, this developed into me designing, building then project managing their new GDPR platform, before rolling it out and training the subsequent staff in its use and reporting features. This success led to the company being compliant in time for the new regulations, whereas they would have clearly been in breach without the intervention.
Nov 2017 - Mar 2018
Finance Broker
Contacting potential finance customers. Assessing and analysing their credit report. Suggesting and selling the most appropriate finance packages in line with FCA requirements and TCF rules. Selling the benefits of each package and objection handling as appropriate. Managing all enquiries through to completion. Maintaining the relationship with nationally approved dealerships and encouraging new suitable businesses to sign up to become approved retailers. Working closely with finance house underwriters to ensure compliance and swift levels of service. Achieving monthly team and individual targets. Seeking referral business.
Jan 2017 - Nov 2017
Sales Trainer
National delivery of IMI vehicle sales qualifications to Ford Retail, Fiat Chrysler Automobiles and Scania UK. Design and production of delivery resources to support the qualification main aim. Delivery of functional skills English, maths and ICT qualifications. Achieving achievement targets in a timely manner. Business development, developing caseloads and introducing new clients. Project managing training delivery ensuring stakeholder satisfaction.
Jan 2015 - Jun 2016
Sales Executive
Proactive and reactive sale of Fords and other brands to ensure targets are met or exceeded. Following all parts of the sales process from meet and greet to post sale services. Presenting finance packages to the customer and sale of complimentary regulated and non-regulated products to maximise profit whilst retaining excellent customer satisfaction and repeat and referral business.
Sep 2013 - Nov 2014
Lead Tutor
Head of the delivery team for vehicle sales. Project managing the development, deployment and delivery of the vehicle sales training programme to Stoneacre Motor Group. Delivering training Nationally to learners on-site. Managing up to 70 learners workload, progress and addressing any issues. Maintaining the relationship with the client and the regional mentors. Managing stakeholders and attending client meetings. Reporting on team performance and progress against the target to senior management.
Aug 2012 - Sep 2013
Training Consultant
Delivery of work-based training nationally to Pendragon PLC staff members at either their place of work or from their regional training centres. Design and development of training materials to complement the main aim of the qualification. Design and implement quality assured documents to streamline delivery and process. Manage and develop account relationships seeking business opportunities where appropriate. Complete and produce performance reports to stakeholders and management as required.
Apr 2010 - Aug 2012
Sales Executive
Conducting the full sales process, selling the Ford range of vehicles within FCA and dealer standards. Presenting complimentary products including insurance and warranties to FSA standards. Completing handovers and follow up referral business.
Sep 2008 - Apr 2010
Technical Surveyor
• Business development – progressed business into South Wales, West Midlands, Somerset and Devon• Account Management – Maintaining existing business relationships• B2B and B2C sales• Verandah and access system design within park and UK regulations.
Feb 2008 - Sep 2008
International Corportate Account Executive
Managing a portfolio of Ultra-High Net Worth international accounts. Liaising with various International Centres to ensure service levels were met. Compliance checking applications for fraud and anti-money laundering and reporting as required. Working with key business introducers and fiduciaries internationally to maintain and build working relationships.
Apr 2003 - Aug 2006
Licensee
Self Employed Publican
General Management & Licensee of premises with t/o <£20k per week
Jul 2000 - Apr 2003
Private Banking Global Securities Officer
1998 - 2000
~2 yrs
Offshore Company And Trust Administrator
Wilde And Company Group Fiduciaries
1996 - 1998
~2 yrs
4 education records
Malcolm Hicks education
Level 5 Learning And Development
Level 3 Btec Preparing To Teach In The Life Long Learning Sector
Edexcel
Level 3 Assessing Using A Range Of Methods
Institute Of Motor Industry Awards
Education record
FAQ
Frequently asked questions about Malcolm Hicks
Quick answers generated from the profile data available on this page.
What company does Malcolm Hicks work for?
Malcolm Hicks works for Driver and Vehicle Standards Agency (DVSA).
What is Malcolm Hicks's role at Driver and Vehicle Standards Agency (DVSA)?
Malcolm Hicks is listed as Learning and Development Solutions Manager at Driver and Vehicle Standards Agency (DVSA).
Where is Malcolm Hicks based?
Malcolm Hicks is based in Manchester, England, United Kingdom while working with Driver and Vehicle Standards Agency (DVSA).
What companies has Malcolm Hicks worked for?
Malcolm Hicks has worked for Driver And Vehicle Standards Agency (Dvsa), Learning Skills Partnership, Evolution Financial Group, Carfinance 247, and Skillnet Limited.
How can I contact Malcolm Hicks?
You can use AeroLeads to view verified contact signals for Malcolm Hicks at Driver and Vehicle Standards Agency (DVSA), including work email, phone, and LinkedIn data when available.
What schools did Malcolm Hicks attend?
Malcolm Hicks holds Level 5 Learning And Development from Cipd Qualifications.
What skills is Malcolm Hicks known for?
Malcolm Hicks is listed with skills including Training Delivery, Training Needs Analysis, Management Development, Training Programme Design, Coaching, Soft Skills, Selling Skills, and Employee Training.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Malcolm Hicks you were looking for.
View similar profiles
