Amazon, Irving, TX• Responsible for supervising 250-300+ associates across two shifts and 2 sort center departments.• Partner with Area Managers across four different departments to include Inbound, Outbound, Sort, and Repack to ensure shift is running efficiently and exceeding customer expectations.• Manage building of diverse backgrounds while promoting a positive and team oriented work place.• Review daily forecasts to establish and exceed production goals to meet all short and long term operational objectives.

Amazon, Irving, TX• Partnered with onsite learning team to develop training program to effectively train all incoming new hires in standard work methods.• Successfully trained 75-100 associates between October and January in 2016.• Ensure all new hires adhere to OSHA guidelines to promote a safe work environment.• Provide constructive feedback to team members while promoting personal development.

I was responsible for clearing flags in the system and making sure all employees time was correct in "My Time". On a daily basis I had personal contact with employees and managers dealing with discrepancies such as employees behavior and missing in and out punches. I also had to handle mass payroll corrections and fix tickets.