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Lin Shijun Malcolm Email & Phone Number

Customer Service Lead @ Iress at Iress
Location: Singapore, Singapore, Singapore 5 work roles 2 schools
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Current company
Iress
Role
Customer Service Lead @ Iress
Location
Singapore, Singapore, Singapore
Company size
1756 employees

Who is Lin Shijun Malcolm? Overview

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Quick answer

Lin Shijun Malcolm is listed as Customer Service Lead @ Iress at Iress, a company with 1756 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Lin Shijun Malcolm.

Lin Shijun Malcolm previously worked as Customer Services Lead - Technical Solutions at Iress and Senior Technical Services Specialist at Iress. Lin Shijun Malcolm holds Bachelor'S Degree, Chinese Studies, 3.38 from Nanyang Technological University Singapore.

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Email format at Iress

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Iress

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Profile bio

About Lin Shijun Malcolm

Self Driven technical personal with 6+ years of Experience in technical service in banking/financial sector in Singapore. I help companies do ease of using the software XplanSome example include:Responsible for coding financial reports (in Python) for Australian financial institutions (MLC, CBA) and Singapore (Maybank Singapore), used by 100,000 active users to generate reportsProvide ease of use and support to Client such as Wealthpoint in NZ to maximise the use of the XplanIdentify and clarify client requirements and manage client expectation within reasonable deadlines, increase client satisfaction by 30%I get excited about opportunities where I can paint a story based on the data I have and discover the underlying issuesI love connecting with new people, you can reach me at linshijun88@gmail.com

Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 6 others.

Current workplace

Lin Shijun Malcolm's current company

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Iress
Iress
Customer Service Lead @ Iress
melbourne, victoria, australia
Website
iress.com
Employees
1756
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Company profile
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5 roles

Lin Shijun Malcolm work experience

A career timeline built from the work history available for this profile.

Customer Services Lead - Technical Solutions

Current
Iress

Singapore

Lead and manage team to deliver products in a timely mannerClarify expectation with client to ensure positive outcome for both parties

Oct 2023 - Present

Senior Technical Services Specialist

Iress

Singapore

Sep 2021 - Sep 2023

Technical Services Specialist

Iress

Central Singapore

  • Working closely with account executives to develop highly customized financial advice reports for recognized Financial Institutions in Australia, UK, South Africa
  • Collaborated with the development team to produce highly effective solutions, according to the clients’ requirements
  • Coding via Python,XML, MySQL via Microsoft Office and Google Suite
Aug 2016 - Sep 2021

Personal Financial Consultant

Ocbc Bank
  • Conducting proper need analysis to understand their needs.
  • Consistent upkeep and fully compliance to MAS changes.
  • Providing comprehensive, one-stop financial advisory services to customers.
  • Increase customer retention and satisfaction and attracting new-to-bank customers.
  • Presenting market updates and outlook to both colleagues and customer.
  • Performing KYC to new customers
Oct 2014 - Jun 2016

Insurance Agent

Prudential Assurance Company Singapore

Singapore

Educate people about financial knowledge and risk managementUnderstanding the people needs and cater to their needsPlanning their financials and provide customised personal solutions to each individual clients

Jun 2010 - Mar 2014
Team & coworkers

Colleagues at Iress

Other employees you can reach at iress.com. View company contacts for 1756 employees →

GL Gavin Leung Gavin Leung Colleague at Iress Greater Sydney Area, Australia View → AM Aditya Mujumdar Aditya Mujumdar Colleague at Iress Greater Melbourne Area, Australia View → KK Katarina Kokorovic Katarina Kokorovic Colleague at Iress Brisbane, Queensland, Australia, Australia View → KB Klee Barris Klee Barris Colleague at Iress Manly, New South Wales, Australia, Australia View → AR Abdollah Rakhshan Abdollah Rakhshan Colleague at Iress Frankfurt, Hesse, Germany, Germany View → AR Ashley Richards Ashley Richards Colleague at Iress Warwick, England, United Kingdom, United Kingdom View → RW Russ Weymouth Russ Weymouth Colleague at Iress Colchester, England, United Kingdom, United Kingdom View → VD Vidya Deshmukh Vidya Deshmukh Colleague at Iress Kings Langley, New South Wales, Australia, Australia View → EM Eneida Medrani Eneida Medrani Colleague at Iress Minneapolis, Minnesota, United States, United States View → AR Andrew Reid Andrew Reid Colleague at Iress Greater Sydney Area, Australia View →
2 education records

Lin Shijun Malcolm education

Bacholar, Chinese Studies, 3.38

Nanyang Technological University

Activities and Societies: Hall 2 Theatre production Hall 2 rugby Hall 2 cheerleadingStudy Chinese Studies

FAQ

Frequently asked questions about Lin Shijun Malcolm

Quick answers generated from the profile data available on this page.

What company does Lin Shijun Malcolm work for?

Lin Shijun Malcolm works for Iress.

What is Lin Shijun Malcolm's role at Iress?

Lin Shijun Malcolm is listed as Customer Service Lead @ Iress at Iress.

Where is Lin Shijun Malcolm based?

Lin Shijun Malcolm is based in Singapore, Singapore, Singapore while working with Iress.

What companies has Lin Shijun Malcolm worked for?

Lin Shijun Malcolm has worked for Iress, Ocbc Bank, and Prudential Assurance Company Singapore.

Who are Lin Shijun Malcolm's colleagues at Iress?

Lin Shijun Malcolm's colleagues at Iress include Gavin Leung, Aditya Mujumdar, Katarina Kokorovic, Klee Barris, and Abdollah Rakhshan.

How can I contact Lin Shijun Malcolm?

You can use AeroLeads to view verified contact signals for Lin Shijun Malcolm at Iress, including work email, phone, and LinkedIn data when available.

What schools did Lin Shijun Malcolm attend?

Lin Shijun Malcolm holds Bachelor'S Degree, Chinese Studies, 3.38 from Nanyang Technological University Singapore.

What skills is Lin Shijun Malcolm known for?

Lin Shijun Malcolm is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Research, Powerpoint, and Public Speaking.

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