Elizabeth M. Email & Phone Number

Performs comprehensive analysis, collects technical data in support of specialized projects. Conducts research studies pertaining to budgetary, legislative, policy, and business processes. Utilizes several software and database platforms such as PowerBI, Adobe Creative Cloud, Microsoft Office, PeopleSoft, and Simpler to compile report and recommend improvement on departmental processes and programs. Analyzes and interprets California legislation, contracts, and Board policies to determine effect and ensure conformance in departmental functions. Provides support to fiscal team and professional accounting staff in conducting special projects including budget preparation, facilities management, and sub-fund analysis.

Corona, California

I deliver efficient and personalized customer service, developing rapport with clients. I strive to meet and exceed sales goals by understanding clients' financial needs and presenting the most beneficial products and services to meet those needs. I maintain partnerships with teammates and specialists and connect clients with specialist to meet their needs promptly. I also introduce self-service technologies to clients and demonstrate how to conduct transactions through these technologies.

As part of the Geek Squad team, I consistently met and exceeded revenue and customer satisfaction goals. I diagnosed clients’ technology issues at check-in and provided complete solutions ranging from services to new products. I worked with the sales team to educate and assist in achieving business goals.

I exceeded individual and department sales goals and increased store revenue by creating loyal customers through rapport and delivering superior customer service. Iconsistently ranked in the top three store employees to generate most credit applications.

Professional Certificate, Data Science With Python

Bachelor Of Arts (B.A.), Accounting And Finance