Investing in partnerships is key to us here at Nexthink, our Partner Success team is helping our MSP partners to leverage Nexthink to win more business, become operationally efficient and get tangible value, not only for them but also their customers.This helps answer that famous question they often get from the customer…Am I getting any value?Stop guessing, start Nexthinking…

Assisting our Global MSP partners to help their clients put their employees at the heart of their IT strategy and improve the employee digital experience.We enable businesses to avoid many hours of productivity losses across the organisation and allow them to make substantial savings by providing them with analytics that will impact the bottom line and improve the end user's digital experience.

Nexthink End-user IT Analytics helps IT departments connect, communicate and collaborate to achieve their major goals and to improve endpoint security, ITSM operations and support, and workplace transformation projects.Nexthink provides essential visibility and insight for IT governance, risk management and compliance including the ability to measure the effectiveness of IT operations, support and security from the perspective of the end-user (worker).Supporting the sales team… Show more Nexthink End-user IT Analytics helps IT departments connect, communicate and collaborate to achieve their major goals and to improve endpoint security, ITSM operations and support, and workplace transformation projects.Nexthink provides essential visibility and insight for IT governance, risk management and compliance including the ability to measure the effectiveness of IT operations, support and security from the perspective of the end-user (worker).Supporting the sales team from a technical perspective, I ensure that the Nexthink solution is installed, configured and tailored to the clients infrastructure so that IT staff from CIO to First-Line support can use the powerful analytics that Nexthink provides to:Increase problem resolution by 60%Provide project savings of 20%Provide reduction in incidents of up to 35%With 80% of security threats and 70% of support issues originating from the End User, Nexthink plugs this hole with Real-Time analytics from the End User point of view."Change your perspective" - Talk to me about how Nexthink can assist your organisation. Show less

I am proud to have completed the comprehensive AI Mastery course with Mindvalley, where I immersed myself in the cutting-edge landscape of artificial intelligence. This certification has equipped me with the knowledge to seamlessly integrate AI into business processes, enhance decision-making, and foster an innovative AI-driven culture.Key highlights of my learning journey include:- Developing a forward-thinking mindset attuned to the Age of AI.- Mastering essential AI… Show more I am proud to have completed the comprehensive AI Mastery course with Mindvalley, where I immersed myself in the cutting-edge landscape of artificial intelligence. This certification has equipped me with the knowledge to seamlessly integrate AI into business processes, enhance decision-making, and foster an innovative AI-driven culture.Key highlights of my learning journey include:- Developing a forward-thinking mindset attuned to the Age of AI.- Mastering essential AI concepts and tools to catalyse workflow efficiency.- Crafting strategies for executive leadership to integrate AI solutions and cultivate high-impact, AI-savvy teams.- Embracing the role of a Chief AI Evangelist, enabling the rapid ideation and deployment of AI applications, tailored AI agents, and no-code solutions to deliver unparalleled value.As a certified practitioner, I am excited to bring this transformative skill set to organisations to drive AI adoption and lead the charge towards a future of limitless possibilities. Show less

As a Positive Intelligence® Coach, I've had the enriching experience of guiding individuals through transformative PQ cohort journeys. My role involves leveraging the principles of Positive Intelligence® to bolster mental fitness, enabling participants to cultivate a powerful mindset that combines positivity, resilience, and self-command. By mastering the techniques that turn potential saboteurs into sage perspectives, I help individuals unlock their full potential, fostering enhanced… Show more As a Positive Intelligence® Coach, I've had the enriching experience of guiding individuals through transformative PQ cohort journeys. My role involves leveraging the principles of Positive Intelligence® to bolster mental fitness, enabling participants to cultivate a powerful mindset that combines positivity, resilience, and self-command. By mastering the techniques that turn potential saboteurs into sage perspectives, I help individuals unlock their full potential, fostering enhanced performance and a more fulfilling professional and personal life. Show less

IT Heart is a full-service 24x7 Managed Services provider specialising in 24x7 "Human" response to all alerts and IT issues.Lee Caller is our Service Delivery manager and Director and runs the technical side of the company.Services include:- An IT Support Service Desk providing a dedicated helpdesk number for you to call 24x7x365, so you are always covered and can always talk to someone ready to assist you.- Around the clock system monitoring from our advanced… Show more IT Heart is a full-service 24x7 Managed Services provider specialising in 24x7 "Human" response to all alerts and IT issues.Lee Caller is our Service Delivery manager and Director and runs the technical side of the company.Services include:- An IT Support Service Desk providing a dedicated helpdesk number for you to call 24x7x365, so you are always covered and can always talk to someone ready to assist you.- Around the clock system monitoring from our advanced, world class Network Operations Centre (NOC), backed by experienced and qualified "Human" technicians. We are not a "24x7 Monitoring" IT Support provider, We are "24x7 Human Response" ensuring that we keep your systems running and that we identify problems day and night - we'll start diagnostics and resolve issues in many cases, before you become aware there is a problem.- Fixed monthly cost support - We offer our guarantee that if we need to visit you on site for a support related issue we could not resolve remotely, we will not charge you for this time no matter how long it takes. This allows you to budget your IT Support costs annually as we take on the financial and technical risks in our relationship, fuelling our commitment to continuously deliver top class solutions to improve your business - as a true IT partner should.- Monthly reports and regular review meetings to ensure your aware of the direction your IT systems are taking and to ensure that our relationship remains fully aligned with your IT needs and that you are happy with our service - all of the time.- Our client portals offers you full visibility of your account, tickets, projects and communication with us, putting you in control.For further information on services or projects that can be delivered, please contact Lee Caller. Show less

We help companies target their web marketing efforts and build their online brand. We'll help you engage your current customers and attract new business by ensuring you're seen when potential customers are actively searching for your service or product.

Provided Support and Consultancy to Small and Mid Size companies. Range of skills used from office moves to planning and installing international data centre infrastructures for a large UK company to hosting their application to users throughout the world.I left Netsense to start in a different direction, I still take on IT based work but am currently helping SME's now with their Internet Marketing efforts.

Working for a growing outsourcing company that provided support to many SME's in the Berkshire area.

Was part of the outsourced technical team working for small to enterprise customers including Genie, BBC and Virgin.com

Being a contractor for TLC, we were responsible for the build and support of all internal systems hosting 5 different Virgin companies.

Was part of the 2nd line support team providing support for internal users.