Muhammad Ali Malik Email & Phone Number

Carlsbad, Ca, Us

Islamabad, Pk

Islāmābād, Pakistan

Responsibilities:• Lead requirement gathering to build a brand new EHR and Practice Management software. • Perform market research and competitive landscape analysis on existing EHR solutions in market.• Define user personas & draw activity diagrams for complex workflows.• Wireframe and prototype user journeys for the UIUX teams to further draw refined designs.• Collaborate with IT teams from 3rd party vendors to establish electronic data interfaces.• Ensure product features comply with US laws on electronic data sharing and cover ONC certification requirements. Achievements • Accelerated the cycle time for stakeholder signoff on user stories from ~2-3 weeks to one week.• Extensive use of workflow diagrams and persona-based-documentation assisted the Product Manager to effectively break & prioritize product Epics and Features into MVP and successive phases. • Swift collaboration with 3rd party vendors helped initiate the integrations in parallel; thus, reducing the MVP timeline by ~1.5 months in 2023 roadmap.

Islāmābād, Pakistan

CONCORA – A branded product marketplace-------------------------Responsibilities:• Primarily assigned on Concora as a Product Owner, I led a blend of offshore and onshore development teams to streamline the SDLC process.• Spearhead execution of the product roadmap through scrum sprints.• Maintained clearly defined product roadmap with neatly written user stories and acceptance criteria.Achievements:• Helped the company transition from chaos to following Agile-by-book for product development.• Unified scattered backlogs and feature requests in Jira and assigned priority using ICE model.• Based on Google Analytics reporting and LogRocket heatmaps, recommended UIUX enhancements resulting an increase of average session times (up from 1 second to ~1.8 seconds), user signups (up 20% YoY) and product spec downloads (up 20% YoY).TALEEM FOUNDATION – Learning Management System (LMS)-------------------------• Brainstorm, visualize and draw process flow diagrams to fully grasp the organizations needs from bottom up. This was a truly remarkable hands-on experience of Business Process Modelling and Process Automation.• Meet interdisciplinary and cross functional teams to document feature, reporting and dashboard requirements within an LMS.• Visit rural areas to research the education system and identify limitations and opportunities for lean yet effective informal education.TABADLAB – Thought leadership and CMS for research articles & podcasts -------------------------• Visit client’s office for stakeholder engagement and requirement gathering. • Define project scope and write Business Requirements Documentation.• Carry forward the aesthetic and design requirements to design team• Recommend adaptions in website’s design based on client’s feedback.

Pakistan

Responsibilities:• Take charge of IT development services for MTBC’s largest client by revenue, FOX Rehabilitation.• Implement Scrum, prioritize backlog and oversee product release deployment. • Explore opportunities for process improvement and automation.• Supervise analysis and design documentation on new change requests.• Ensure high availability of the web-servers and FOX’s HL7 interface with Raintree Systems. • Deliver post-release supportAchievements:• Managed database disaster recovery (DR) for FOX applications. • Reduced time-to-market by transitioning reports to MS Power BI based Dashboards.• Back-to-back successful deployments of the product releases for both the Web and Mobile Apps.• Close coordination and control on the backlog prioritization resulted in increased value delivery.

Rawalpindi. Pakistan.

Responsibilities:• Liaising with clients in the US to perform requirement elicitation.• Writing BRD and FRD; drawing Business Process Models and wireframe mock-ups • Proposing database architecture and drawing ERD corresponding to the changes in the system.• Model business intelligence dashboards and reports based on client’s requirements• Supporting end-to-end delivery of projects by conducting sessions with coders, testers & end users during product lifecycle. • Leading and mentoring a team of three Business Analysts to deliver assigned projects• Giving product demos to the end users over conference call, through user manuals or presentations. Achievements:• Automated Referral Management and Patient Admission Workflow for Fox Rehab (an MTBC acquisition) by reducing the dependency & cost on third party systems (Sutherland Global and Raintree Systems Inc.)o Worked single handedly on FOX Trax App altogether from requirements to the design phase.• Analyzed and designed the electronic communication interface (HL7) to communicate data between client’s legacy system and MTBC’s FOX Rehab portal.• Undertook MTBC Global Communications Portal project that helped reduce the communication gap & lag between the clients and within the teams – resulting in increased client satisfaction and retention.• Created MTBC product-centric wireframe components – enabling fellow SA colleagues work smarter and faster.• Performed research & analysis on MTBC’s Accountable Care Organization (ACO) Analytics Platform.• Analyzed and composed user stories/use cases for MTBC Inpatient EHR, by actively collaborating with the doctors in the USA.

Islamabad

Preliminary work on a collaborative project of department of data analysis of ALICE experiment', CERN (EU) and COMSATS, IslamabadInitiated work on ROOT, a data analysis framework by CERN and based on C++ language, to study the data from ALICE particle detector

Master Of Science (Msc), Mobile And Wireless Networks (Physical Pathway), Upper Second Class; Equivalent Cgpa 3.6

Degree classification: Merit; with Distinction in dissertation. Dissertation title: Design and assembly of an optically activated phase.

Bachelor Of Science (Bs), Electronics, Gpa 2,88

Activities and Societies: Senior mentor for first and second year graduates. Taught C++, Signals and systems, Electronics-I and Quantum.