• Managed the team for over 3 months in absence of a manager before hiring a QA director.• Spearheaded the QA efforts for new states' rollouts and various other teams.• Led certification processes with major payment providers (PayPal, Venmo, PaySafe, BrainTree, Trustly).• Handled hotfixes and urgent releases.

• Led the QA operations within the Connect team, focusing on RON (Remote Online Notarization) and GraphQL API testing for mobile platforms.• Initiated and led a proof of concept for the Cypress framework and a Hackathon implementing Cypress.• Led the QA effort during hotfixes and urgent releases.

• Main and Only QA Analyst for the consumer App across iOS and Android and across two teams.• Main and Only Manual QA for Front and Backend testing (Feature testing, RC and Smoke test forthe App, API using postman and some other internal tools, data validation using SQL Dev…etc.).• Used XCode and Android studio to debug failed automation test cases• Monitoring the health of the app in prod using SumoLogic and some other internal tools (makingsure no errors are happening and the main microservices up and running)• Managing the Mobile inventory, distributing devices between several other teams.• The go to Person when people have issues with anything mobile related.

• Involved in creating an effective QA process using Rally across several teams “PC endpoint”,“Mac endpoint” and “Mobile endpoint” (participated in implementing TFS, ALM, Jira and QAComplete).• Work closely with Developers, Product owners and product managers to gather requirements,product design to create appropriate test cases (also created BDD scenarios).• Localization testing across several languages for the Windows, Mac and Mobile products• Manual Mobile testing across Android and iOS for several products (Antivirus, Secure webbrowser, Mobile parental controls) using Emulators, Simulators, and real devices.• Used Android Studio and Xcode for debugging and helping developers to troubleshoot defects.• Backend Testing to validate the API’s also validating data across several Data bases to makesure the newly implemented mobile “App Reputation” engine works as expected.• Managing Mobile team’s device inventory.• Created a Regression test report used across the teams.• Manual testing for Mac products across several OSs across VM’s and physical machines• Efficiency testing to validate the correctness of our machine learning against different types ofmalware on the Windows product.• Implemented Driver testing process using Microsoft Tools (HLK, HCK).• Running the Microsoft Performance testing using ADK (Assessment and Deployment Kit) andthe interpretation of the results based on Microsoft requirements, before submitting newdrivers to Microsoft.

Involved in gathering and analysis of business requirements, design discussions andidentified data sources and targets of data.• Responsible for the (Scanners/androids devices/ Work PC’s….) inventory, distributingHW between Test team and Dev team as needed.Involved in Agile testing methodology by completing user stories assigned in the sprints.• Involved in hardware testing consisting of scanners printers like Canopus, Spica, Chen, Vail, Autobahn etc.• Involved in some manual android testing.• Involved in cloud destination testing as a part of android testing.• Involved in setting up and working on the virtual environment using VMware Workstation for a variety of OS and languages.• Involved in localization testing around various languages like Chinese, French, Spanish, German etc. over multiple OS on the VMware workstation.• Extensively worked on HP ALM 12.0 for writing test cases, running them using test plan and test lab modules as well as logging/tracking change defects using change request (CR) module.• Worked on the coordinating offshore and onshore teams for the completion of the sprint objectives.• Involved in creating scrum objectives as needed based on the given product requirements (PR’s.)• Participated in the defect review board (DRB) meetings and weekly team meetings to give and get status updates on the working objectives.• Extensively working on creating log files such as Tulip, WIA, XML, WireShark and Serial Logs using (….) for defect expedition.• Involved in creating Test cases and Scenarios to test the functional requirements and operating conditions detailed in the acceptance criteria of the user story.• Involved in creating reports for the projects (Pacer and MFP Twain) for the sprint review.• Identifying test cases to run Regression testing and conducting thorough Regression testing when new software builds were made available.• Experience in doing Backward Compatibility testing

Responsible for Testing for all the BAC applications involving following applications - ULTS Application, Order Management System(OMS), Report Application, Viewport(Call Center), Customer Portal(CP), eFax, iMagic – Document Scanning and PDF Drop.• Validate data consistency between backend and all UI applications like ULTS (Urban Loan Tracking System), OMS (Order Management Systems) and Customer Portal (CP).• Worked exclusively on iMagic application from scratch in co-ordination with the business users and helped deliver the project on the deadline• Monitor the AVU (Auto Vendor Upload) jobs for alerts and failures, XML Formatting and schedule adherence• Triage defects identified during AVU run and categorize then by code, process or human error and take corrective actions to avoid the same in future runs. Sometimes involves training and Software development• Meetings with BA for new requirements and clarifications/queries.• Analyzed the requirements, use cases provided by analysts and designed test scripts for execution• Responsible for carrying out Manual Testing, Integration testing schedule, and Performance/load testing manually.• QA Lead on certain project, responsible for the delivery and meeting the deadline.• Ran all the Ingestion and Validation jobs on SQL server and remote servers.• Worked on data creation for the testing process.• Used SQL Queries consistently to verify the data from SQL Server database and Back end testing.• Performed Application database using SQL queries in Test servers.• Tracking overall test coverage for all applications.• Planned, Designed, Executed Test cases, published test results for the projects assigned using Tem Foundation Server (TFS 2010) application; tracking defects, reporting bugs to maintain product backlog items using TFS and Bugzilla• Performed, coordinate and monitored User Acceptance Testing (UAT).• Daily call with offshore team on a daily basis and coordinated effort for the projects in collaboration.