Malik Long Email and Phone Number

At Horizon Group USA, our team has significantly enhanced our help desk support capabilities since I joined in June 2023. Leveraging my Information Technology degree from Georgia Southern University, I've honed skills in troubleshooting and effectively addressing technical issues. My brief tenure as a Store Manager at Prime Communications before transitioning to Horizon Group USA has instilled in me a strong customer service ethic and an ability to manage operations smoothly. This varied experience underpins my core competencies in IT support and customer engagement, ensuring that every user receives top-notch assistance and technical guidance.