Malik Mcdaniel-Johnson Email & Phone Number

Greater St. Louis

Lead legal team and multiple projects moderate to large complexity, ensuring project cost, schedule, scope and quality goals are developed and met by monitoring, using metrics and controls to measure progress, taking corrective action and escalating issues when necessaryPrimary point of contact for Legal projects that facilitates transparent communication.

St Louis, Missouri, United States

Reviews new methods and procedures to make daily operations in assigned area more efficient; may participate in project task forces or user groups to represent the department on training or system needs. Follows up with resolution of problems to ensure timely response and customer service. Communicate effectively with all levels of external customer.

St Louis, Missouri, United States

Review and assess risk while monitoring collection of all past due accounts to achieve target delinquency goals with the lowest possible loss ratios and minimal risks.Ensuring optimal performance and ensuring the work is completed accurately and complies with our policies and procedures.Serving as a liaison between the legal/attorney vendors and the.

• Develop trends and projections for the firm’s finances.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.
• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback

Clayton, MO

• Oversee and/or communicate with potential clients, by phone, e-mail and through online chat feature, in an attempt to raise retentions for the Firm.
• Shall promptly take and respond to potential client inquiries.
• Shall stay logged into the Firm's instant message system throughout the work day for potential clients called "Live Chat.”
• Maintains and updates RTG Conflicts at the direction of the Managing Partners.
• Provide complex analysis support to the Managing Partners on a regular and ad hoc basis that includes retention rates for the Firm, the various offices and individual attorneys.
• Schedule potential client appointments for attorneys at the Firm and notify the attorney of the same.

Clayton, MO

Provides customer service, establishing and maintaining and developing excellent working rapport with current and prospective clients. Calendars survey dates for each client and sets reminder email to client care in the designated software. Communicates with clients about concerns regarding attorney and Firm practices within 24 hours of receiving concern..

Clayton, MO

• Shall attend operations meetings as scheduled by the Managing Partners.
• Taking inventory of supplies for all office locations with the approval from the Finance Director, Partners and/or Managing Partners.
• Accountable for the general aesthetic appearance and cleanliness of all office locations.
• Accountable for ensuring offices are in a safe condition.
• Assist Managing Partners with supervision of administrative staff as needed.
• Ensures office leases are current and helps communicate with landlords as necessary regarding lease issues and/or necessary repairs.

Greater St. Louis Area

Assist with responding to potential client inquiries. Assist with scheduling and confirming appointments while providing maps and/or directions to potential clients of the firm for scheduled appointments. Assist with other special projects as assigned. Maintain a high sense of confidentiality

University City, Missouri

As part of the management team, is responsible for assisting the manager and in the absence of the manager is responsible for the patron’s library experience, including the physical site management, staffing, customer service and other library services. Under the direction of the agency manager and in cooperation with the Youth Services Coordinator, the.

Saint Louis, MO

Within the limits of authorized college policies, procedures, programs and budgets,responsible for and has authority to accomplish the following duties: Process payments to the student accounts via CAMS, balance cash transactions and cash on hand. Prepare cash deposits and provide University Public Safety Officer for transport to bank, help answer phone.