Malik Muhammad Email & Phone Number

With over eight years of experience in the IT industry, I am a data integration specialist who is passionate about helping clients optimize their data platforms and achieve their business goals. I have a solid foundation in both technical and business aspects of data management. I am currently working at CINC, a leading provider of CRM solutions for real estate agents and teams, where I apply my skills in data import, data migration, data quality, and technical support to ensure smooth and efficient data integration for our clients.In my current role, I have successfully handled over 200 data imports per month, exceeding the KPI metrics and ensuring customer satisfaction. I have helped to write the current flow and procedures for the client data import process. Additionally, I have provided cross-functional training on the data import process to various teams within the company, such as Customer Support, Account Management, Sales, Onboarding, and Implementation. Furthermore, I have consulted with the Tech Escalation Team on complex issues and problem-solving, leveraging my expertise in CRM and technical support. I am always eager to learn new technologies and tools, and I enjoy collaborating with my colleagues and clients to deliver high-quality data solutions.

Listed skills include Customer Service, Team Leadership, Sales, Customer Satisfaction, and 12 others.