Malik Muhammad work email
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Malik Muhammad personal email
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With over eight years of experience in the IT industry, I am a data integration specialist who is passionate about helping clients optimize their data platforms and achieve their business goals. I have a solid foundation in both technical and business aspects of data management. I am currently working at CINC, a leading provider of CRM solutions for real estate agents and teams, where I apply my skills in data import, data migration, data quality, and technical support to ensure smooth and efficient data integration for our clients.In my current role, I have successfully handled over 200 data imports per month, exceeding the KPI metrics and ensuring customer satisfaction. I have helped to write the current flow and procedures for the client data import process. Additionally, I have provided cross-functional training on the data import process to various teams within the company, such as Customer Support, Account Management, Sales, Onboarding, and Implementation. Furthermore, I have consulted with the Tech Escalation Team on complex issues and problem-solving, leveraging my expertise in CRM and technical support. I am always eager to learn new technologies and tools, and I enjoy collaborating with my colleagues and clients to deliver high-quality data solutions.
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Technical Support ManagerCallrailAtlanta, Ga, Us -
Customer Support SpecialistClearwave FiberAtlanta, Ga, Us -
Technical Support SpecialistRelay Payments Aug 2024 - Present -
Data Integration SpecialistCinc May 2020 - PresentMarietta, Georgia -
Technical Support Consultant, Data Import ManagerCinc Oct 2018 - May 2020Handled migrating client's previous data platform into CINC platform. Implemented the Data Import Team. Helped to write current flow and procedures for client import data import process. Cross-functional training on client data import process with Customer Support, Account Management Team, Sales Team, Onboarding Team, and Implementation Teams. Handled 200+ Data imports for company per month, exceeding KPI Metrics. Also consulted with Tech Escalation Team on complex issues and problem-solving. -
Level 3 Technical Support AdvisorApple Jan 2017 - Oct 2018 -
Level 2 Technical Support AdvisorApple Apr 2016 - Jan 2017 -
Level 1 Technical Support AdvisorApple May 2015 - Apr 2016 -
FrsApple Aug 2014 - May 2015Atlanta, GeorgiaGained knowledge about products and the continuity with third-party productsTrained customers on productsLearned computer and phone hardware components. Furthered knowledge on MacOS and iOS softwares. Collaborated with Genius and Expert teams to ensure for better customer experience.
Malik Muhammad Skills
Malik Muhammad Education Details
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Information Technology -
Depaul UniversityBachelor Of Business Administration (B.B.A.)
Frequently Asked Questions about Malik Muhammad
What company does Malik Muhammad work for?
Malik Muhammad works for Callrail
What is Malik Muhammad's role at the current company?
Malik Muhammad's current role is Technical Support Manager.
What is Malik Muhammad's email address?
Malik Muhammad's email address is mm****@****ple.com
What schools did Malik Muhammad attend?
Malik Muhammad attended Western Governors University, Depaul University.
What skills is Malik Muhammad known for?
Malik Muhammad has skills like Customer Service, Team Leadership, Sales, Customer Satisfaction, Team Building, Multi Tasking, Inventory Control, Stocking, Learning Quickly, Quick Thinker, Highly Reliable, Communication.
Who are Malik Muhammad's colleagues?
Malik Muhammad's colleagues are Cody Stewart, Faustina Quach, Amanda Christel, Chanell Darden Smith, Kajal Rathore, Bryon Zandt, Morgan Watson.
Not the Malik Muhammad you were looking for?
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Malik Muhammad
Washington, Dc2gmail.com, dc.gov -
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Malik Muhammad
Omaha Metropolitan Area
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