It Support Specialist
Current• Hardware setup: Successfully installed and configured computer hardware components with anaccuracy rate of 100%, resulting in improved system performance and reduced downtime.• System Upgrades: Conducted 80% of system upgrades within designated timeframes, enhancingcomputer capabilities and meeting evolving user requirements.• Inventory Management: Implemented an inventory tracking system, resulting in a 20% reduction inhardware discrepancies and ensuring accurate record-keeping for hardware assets.• Inventory Management: Implemented an inventory tracking system, resulting in a 20% reduction inhardware discrepancies and ensuring accurate record-keeping for hardware assets.• Software Deployment: Successfully deployed and installed software applications on 500+ systemswith an accuracy rate of 99%, ensuring consistent software availability and reducing downtime.