Sales Lead/Pre-Sales
Reef
San Francisco, Ca
• Key player and the technical lead in closing the largest deal in the history of Reef with a reputed Services Company for localizing Reef's Solutions in Japan. • Built and maintained key business relationships with key clients including IBM, Sun Microsystems, Cisco Systems and BEA Systems • Prepared service proposals, ROI models, project plans, schedules and milestones • Provided customer service training and product demos for clients, resulting in improved customer satisfaction by 50%• Used customer feedback to analyze and develop cost effective solutions in line with business processes and functional necessities• Worked on an implementation of Reef Solution with a team of 10 for a major container leasing company; completed the project ahead of schedule resulting in 10% cost savings• Participated in negotiations for change orders, developed consulting and project planning methodology, tools, standards and developments for analysts and consultants• Recipient of the Pre-Sales Engineer Award for Reef. Recommended for best in-house instructional designer/ trainer.• Presented Company's vision to new hires and trained them on policies and procedures• Mentored 4 Pre-Sales Engineers• Trained users on Reef Internet Suite of products - partners SE's across the nation• Designed the SE starter kit that included training, career growth plans• Did evaluation and comparison on various competitive products• Designed a Pre-Sales framework for the company, which was implemented worldwide • In charge of giving product demos to Investors • Helped facilitate integration work with partners like CGI and Techspan• Designed and implemented the Reef Internet website