Malik C. Email & Phone Number

WorkStep is the leading software provider of workforceretention and hiring solutions for the supply chainindustry. Our solutions include WorkStep HIRE andWorkStep RETAIN. We are helping leading companieswithin e-commerce, manufacturing, retail, CPG,transportation, and logistics bolster their frontline anddrive bottom-line growth. For more information onWorkStep, visit our website www.workstep.com.

Remote

- Launched new features into the market that drove customer acquisition and product adoption to reach KPIs.- Owned detailed product requirements, ensuring products satisfied the needs of customers, end-users, and other stakeholders.- Prioritized Agile backlog with ready-to-go feature requirements so that developers are never blocked.- Coordinated with Customer Success/service teams to identify new opportunities to solve users’ pain points.- Lead cross-functional efforts with Sales, Design, Engineering, and Marketing teams to prepare training and go-to-market plans.- Managed cross-platform product experience with web apps, browser extensions, and mobile platforms including iOS and Android.

Phoenix, Arizona

- Prioritized the product backlog by defining urgency in customer demands, engineering bugs & tech debt, and internal stakeholder requests.- Captured customer needs, product scenarios, user stories, and stakeholder feedback to improve existing and launch new products.- Conducted detailed competitive analysis and maintained documentation identifying product deficiencies, feature gaps, and opportunities for product improvements.- Translated user/client requirements into wireframes, prototypes, product specifications, and coordinated with cross-functional teams to reach stakeholder consensus to achieve solution-centric outcomes.- Owned product documentation and championed the transition from static PDF user guides to a cloud-based knowledge base (ZenDesk) for the entire organization. - Managed day-to-day operations leading technical and design direction.

Phoenix, Arizona Area

- Collaborated with the CEO and CTO to identify challenges and designed solutions to optimize day-to-day operations.- Spearheaded portfolio research into VCs and Angel investor networks to identify opportunities.- Created a searchable visualization tool to enable the CEO to quickly and easily study the relevant information about key stakeholders and insights about their portfolio investments during fundraising efforts.- Launched a solution to manage cap table, cashflow/runway, and human resource/ hiring plans to test the financial implications of multiple growth plan scenarios.- Conducted ad-hoc research on competitors' products and research on various other matters.

Phoenix, Arizona Area

- Conducted market research and analysis of the Out-Of-Home advertising market to understand the landscape.- Landed partnerships with both advertisers and transportation companies.- Secured seed funding from various entrepreneurship & innovation competitions.- Lead a team of hardware and software developers and built an initial prototype.

Scottsdale, Arizona

- Operated an exceptional Service-to-Sales model-based system- Consistently generated $2.25m in monthly sales and facilitated incoming transfers- Responsible for working with high opportunity clients to identify and bring over assets from other investment firms

Scottsdale, Arizona

- Successfully attained both Series 7 and Series 63 FINRA Licenses (active)- Worked one-on-one with financial advisory clients to answer questions about portfolios and assist in scheduling appointment with CFP representatives for in-depth portfolio management questions- Placed trades and rebalanced client portfolios for advisors- Gained extensive knowledge of Vanguard internal systems and acted as a technical subject matter expert for peers and new hires- Awarded the Vanguard “Pace Setter” designation for exceptional client service and peer leadership

Phoenix, Arizona Area

Lead a team of 6 in conducting in-depth research on potential investment ventures from local startups.Presented research to help angel investment partners to support informed investment decisions.

Phoenix, Arizona Area

- Oversee all financial business- Ensure organization's financial compliance- Advise on organization's fundraising- Regular reports of organization's financial status

Bachelor Of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

Core Certificate, Business Administration And Management, General

CORe is a rigorous program focusing on creating critical thinkers and leaders by building strong skills in analytics, economics.