Malinda Smith Email & Phone Number

Juno Beach, Florida, United States

• Manages day-to-day activities of products; communicates with the necessary group to ensure product deliverables are on schedule and within parameters set forth from management.• Assumes overall responsibility for the product(s) within the Product Line; ensures that the product provides what the client needs and wants within a reasonable timeframe and within management-provided guidelines.• Translate product strategy into detailed requirements, Scope and prioritize activities based on business and customer impact, identify, and fill product gaps and generate new ideas.• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.• Performs the role of Product Owner within the product team (managing and prioritizing the backlog of work, ensuring requirements and acceptance criteria meet the product needs).• Ensures the products are designed, developed, tested, documented, validated, and upgraded as necessary.• Consults with Program Management on key product decisions.

Charlotte, North Carolina, United States

• Create and manage projects to lead our OEM partners' integration, migration and deployment in a medical software environment. o Projects created and managed using Agile methodologies• Managed integration projects for over 30 EMR/EPM systems o Collaborating with internal and external stakeholders o Collaborating with internal and external development teams *Participating in daily internal scrum meetings with development and product teams o Collaborating with internal and external product managers and business analysts *Participating in weekly proposed product and new product development reviews, providing feedback and guidance based on current client usage of existing product and the expectations of enhancements o Collaborating with internal quality assurance team o Collaborating with internal and external implementation teams• Created application integration documentation• Created and implemented an integration validation protocol with OEM partners which reduced the number of support tickets• Utilize Azure Dev Ops to create and track support tickets that require the attention of the development team• MS Project utilization to build and manage integration projects• Salesforce utilization o Used Salesforce Classic and Salesforce Lightning o Create and manage projects within Salesforce, which allows internal resources and stakeholders access to the timelines, updates, risks, issues and status of the projects o Manage client support tickets and enhancement requests entered in Salesforce o Build and run reports within Salesforce to track status of client tickets, projects and enhancement requests o Member of the internal Knowledge Base team, writing articles and documentation for the troubleshooting knowledge base available to our clients, resulting in a decrease in the number of support tickets opened

Fort Mill, Sc

• Managed team of 16 implementation specialists• Coordination and supervision of Professional Services team including performance appraisals• Created and managed projects for medical software implementationo Projects created and managed using Waterfall and Agile methodologies• Created application documentation• Oversee hiring and training of implementation specialists• MS Project utilization to build and manage implementation projects• Training internal and external staff on InteliChart products• Salesforce utilizationo Used Salesforce Classico Create and manage projects within Salesforce, which allows internal resources and stakeholders access to the timelines, updates, risks, issues and status of the projectso Manage client support tickets and enhancement requests entered in Salesforceo Build and run reports within Salesforce to track status of client tickets, projects and enhancement requests

Fort Mill, South Carolina, United States

*Managed 2 medical offices*Responsible for day-to-day operations including administrative and clinical departments with a staff of 15*Coordinated personnel*Responsible for migrating medical records system from paper charts to electronic medical records and implementing daily use of EMR*Ensured the practices achieved compliance with protocols and regulatory agencies

Lenoir, Nc

Education record

Education record