Milestones is an umbrella for training and career counseling contract and project work, and a part-time private practice in career counseling. Also covers work as an Energy Medicine Practitioner.• Provided contract outplacement sessions, and job search and Myers-Briggs Type Indicator workshops for 6 providers locally.• Managed Bloomfield office of the CIGNA Corporate Career Center. Provided career management support and job search skills training for campus of 4,000 employees. • Created and facilitated Executive Coaching program that helped high-potential employees to coach CIGNA executives in developing technology skills.• Reviewed and edited a career management program for The Career Coach.

o Design, develop, deliver and evaluate in-person and online training that gives the unemployed and underemployed the skills they need to find suitable work.o Ensure that Customers are adept at self-assessment, goal setting, addressing obstacles and resistance, writing persuasive resumes and cover letters, identifying ways they can add value, connecting with others to network, researching positions and opportunities, creating and relating STAR stories, representing themselves successfully in interviews, negotiating, and keeping the positions they secure.

Taught first, second and third-year classes part-time for a private occupational school offering a three-year program in complementary health care. • Developed and delivered teacher-training materials and programs.

Facilitated monthly Master-Class job-seeker workshops and individual consultations on topics such as: career branding, interview preparation, video interviews, supportive coaching, LinkedIn, résumé and cover letter development and review, and job search technology. Provided intensive career counseling, follow-up services and case management to the high-level Dislocated Worker population across regional One-Stop center offices. Worked with an active rotating caseload of Workforce Investment Act and customers in special programs. Administered, and reviewed with Customers, personality and basic skills assessments such as Do What You Are, CareerScope and others. Documented all Customer contact in State tracking system (CTWBS.)

Provided career counseling and exploration; intake, case management, and tracking in the state tracking system (CTWBS); training and education referrals; skill and eligibility assessments; job leads and job search strategy coaching; employment verification and year-long follow-up counseling and support. Referred Customers to internal and external resources such as job clubs, housing and food assistance, and other programs. Delivered career, program and service-related workshops to diverse audiences. Consistently receive Excellent evaluations.

• Supervised crews, ensured crewmembers met their production goals, delivered classroom and on-the-job training, coordinated projects, and negotiated tight schedules with organizations. • Was hand-picked to replace a Crew Leader who resigned. Absorbed the difficult cases from 4 of 6 other crews, got them back on schedule, and tracked and delivered data they had not captured.• Selected for continuing assignments by delivering accurate data early.

Researched and developed products for a small, private occupational college that had a two-year and a four year program in complementary health care. Developed public seminars, workshops and marketing materials; managed the curricula, coordinated trade show appearances and recruited potential students there.• Designed and developed products for State-approved private occupational school.• Maintained curriculum for 230-hour and 600-hour programs in complementary healthcare.• Designed and developed workshops (1 hour – 5 days) on various topics in complementary healthcare.• Managed CT Department of Higher Education compliance documentation. • Managed Continuing Education certification, tracking, and compliance.

Served as site coordinator for division headquarters. Counseled employees in career management, and provided outplacement consulting and delivered 2-day reemployment workshops to employees whose positions were eliminated. Accompanied Human Resources representatives to employee notification of layoff meetings.

Supported the Sales department in ensuring management and staff had what they needed to effectively perform their function. This included training and performance consulting developing new programs. Familiar with SPIN Selling among others.• Facilitated platform skills program that prepared participants to earn their Certified Technical Trainer designation. Result: Consistently received top evaluations, and participants achieved 85% pass rate. (Public competitor’s pass rate: 52%)• Redesigned, coordinated and managed program, as well as presenter and vendor relationships, for 11-week Sales Training program.

Start up company specializing in public workshops teaching Accelerated Learning training techniques. Operating capital was earned by Y2K systems consulting and project management.

• Counseled and taught job search skills to 750 manufacturing and engineering employees. • Designed and taught job-search-related workshops.• Specifically requested by clients from a pool of 10 career counselors; coached up to 250 clients quarterly in coping with change, and in personal and career development.

• Administered 360o competency assessment process, with feedback and individual planning. • Coached managers in job restructuring and candidate assessment for 5 client departments.• After job restructuring, collaborated with Corporate Trainers to design, develop, implement and evaluate a pilot program to upgrade the skills of Administrative Managers division wide. Program included individual coaching and development, group skills improvement training delivery, vendor programs and self-study packages.• Conducted consulting skills workshop for Human Resources Development Consultants. • Facilitated sessions for volatile client base of 200 'survivors' (staff through VP) of a major organizational restructuring. Results: Client reported improved morale and productivity.