As a passionate Business Analyst with 2+ years of experience in Telecom Business Support Systems (BSS), I am driven by the desire to bridge the gap between technology and business needs. Throughout my career, I have worked extensively in Product Catalog configuration, requirements gathering, and data analysis, helping organizations streamline operations and enhance product offerings.At NetCracker Technology, I played a pivotal role in configuring and optimizing telecom product catalogs, collaborating across teams to deliver solutions that increased efficiency and data accuracy. My proficiency in tools like Power BI, Tableau, SQL, and Jira has enabled me to analyze complex data and deliver actionable insights, driving decision-making and business growth.I thrive on solving problems and improving processes, whether it’s through gap analysis, wireframing, or collaborating with cross-functional teams. My approach is always centered on understanding the bigger picture while focusing on the details that make projects successful. From leading a product migration project to ensuring compliance with regulatory standards, I enjoy taking on new challenges that allow me to learn and contribute to the success of the organization.With an MBA in Telecom & Marketing Management, I bring a unique combination of technical expertise and business acumen, allowing me to understand and solve complex issues from both perspectives.I am always eager to connect with professionals who share my enthusiasm for business analysis, telecom innovations, and data-driven strategies. Let’s connect and explore how we can collaborate for mutual growth!
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Application System AnalystNetcracker Technology Jun 2023 - Sep 2024Pune, Maharashtra, India✓ Analyzed, Documented, Configured, and optimized BSS product catalogs in Telecom BSS, ensuring accurate and timely updates to reflect new offerings, promotions, and regulatory changes.✓ Collaborated with cross-functional teams in product development, marketing, and IT to integrate Order Management and CPQ modules, resulting in streamlined product offerings.✓ Conducted gap analysis and prepared detailed requirement documents for new product launches and system enhancements.✓ Developed and maintained workflow diagrams and Wireframing to provide actionable tasks to the development team, resulting in streamlining product configuration and approval processes.✓ Conducted UAT (User Acceptance Testing) and performed Data Validation for new system features, enhancing data accuracy by 15%.✓ Spearheaded the migration of a legacy product catalog to a modern BSS platform, improving overall system efficiency.✓ Played a key role in ensuring compliance with regulatory standards and internal guidelines for product configuration. -
Associate System Analyst (Product Catalog)Netcracker Technology Sep 2022 - May 2023Pune, Maharashtra, India- Led the analysis of over 50 project requirements, creating high-level design documents and ensuring alignment with business objectives.- Developed and maintained business intelligence reports using Power BI and Tableau, providing actionable insights to stakeholders.- Validated system modifications, managed change requests, and prepared deployment documentation, streamlining implementation processes.- Collaborated with cross-functional teams, including development and QA, to enhance system reliability by 20% through end-to-end testing and quality assurance. -
National Business Relationship ManagerTescom Business Solutions (Founded By Tata Ex Employees Full Form- Tata Employee Services Company) Apr 2021 - Mar 2022Mumbai, Maharashtra, India✓ Worked on ‘Market Analysis of Government e-Marketplace’ in various states of India.✓ Project includes the understanding of market reach, procurement practices, and awareness regarding Government e-Marketplace.✓ Carried out extensive market research and managed relationships with over 100 stakeholders, leading efforts to increase user base participation.✓ Organized and delivered 30+ capability presentations, contributing to a 20% increase in product adoption.✓ Conducted market research and delivered insights on competitor strategies, leading to new checkout features.✓ Played a key role in increasing revenue by 30% through targeted e-commerce solutions and process optimizations. -
Business Relationship ExecutiveTescom Business Solutions (Founded By Tata Ex Employees Full Form- Tata Employee Services Company) Apr 2021 - Jul 2021Mumbai, Maharashtra, IndiaAs I Business Relationship Executive, I had a great experience with my whole team.I was able to cope with the learnings given to me throughout the problem via various product training and webinars.I am glad that I could put in the value to the organization by connecting with the corporates through various platforms and give the insights through daily updates on regular basis. -
Corporate Project Co-OrdinatorBalaji Institute Of Telecom And Management, Sri Balaji Society, Pune Nov 2020 - Jul 2021Pune, Maharashtra, IndiaIt was really a wonderful experience with the team. Got to enhance the skillset like cold calling, Market Research, Analysis, hands-on practice with MS-office. Teamwork, Public Speaking and many more. -
Sales And Marketing InternUnschool Oct 2020 - Dec 2020 -
Social Media Marketing InternOcupetal Consulting Oct 2020 - Nov 2020- Completed the project with sincere involvement and learning with more practical examples.- Got to learn required aspects of marketing like business development, the use of the social media platform, lead-generation, inquiry-conversion, and many more. -
Piano TeacherHarmonics Music School Nov 2017 - Nov 2019Dombivli, Maharashtra, IndiaWith the scheme as a batch of around 4 students per hour. Trained around 30-40 number of individuals. The Harmonics Music School is one of the recommended academy in Dombivli, Maharashtra, India. One of the top class administration, best platform provided for students to get practical experience of stage performances and band collaborations.
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Hardware Test EngineerGm Enterprise Nov 2018 - May 2019Navi Mumbai, Maharashtra, India -
Business AdministratorJam Music Studio Nov 2016 - Jun 2017Kalyan, Maharashtra, India
Nikkhil Mali Education Details
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Telecommunications Management
Frequently Asked Questions about Nikkhil Mali
What is Nikkhil Mali's role at the current company?
Nikkhil Mali's current role is Business Analyst | 2+ Years in Telecom BSS | Expertise in Product Catalog Configuration, CPQ, Data Analysis, & Process Optimization | Immediate Joiner | Aspiring for Business Analyst opportunities.
What schools did Nikkhil Mali attend?
Nikkhil Mali attended Balaji Institute Of Telecom And Management, Sri Balaji Society, Pune, Sri Balaji University,pune, Konkan Gyanpeeth College Of Engineering Vengaon Road Dahivali Tal Karjat Dist Raigad 410 201.
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Nikkhil Mali
Merchandiser@H&M Ex Korrun Group/ Ex - Kiabi /Ex- New Times Group/ Nift Bangalore | Key Account ManagementBengaluru1gmail.com
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