Designed and instituted an I-9 process in response to remote workforce change for the organizationAssisted in the restructuring of recruitment flow to maximize the recruiter's timeStreamlined equipment return process to ensure company assets were accounted forCreated and implemented an employee feedback program to build rapport and assist with turnover analysisKnowledge of employment and labor laws, regulations, in a multi-state organization

154 room/35 member teamInterviewed, hired, and trained all new associates Designed and executed learning plans for new corporate initiatives and rollouts including menu redesign and loyalty programChampioned new corporate programs for associate wellbeingPlanned and organized associate appreciation eventsAchieved Marriott’s highest property certification for associate wellness program (TakeCare) in 2017, 2018 & 2019

Scheduled Front Desk and F&B departmentsCompleted payroll for entire propertyMaintained budget & ordered supplies for F&B and Front Office

2000 room hotelManaged 150+ member unionized housekeeping department Maintained attendance records and assisted with all time & attendance disciplinary action

worked front desk for 2,000 room hotel. responsible for maintaining $500 drawer.

check guests in and out, made reservations, maintained advance deposits for special event reservations, created room blocks for special event weekends.

rotated between front desk and housekeeping departments

worked carving stations for brunch events, manned chocolate fountains for private events, supplied skyboxes with desserts during games