An innovative industry leading healthcare provider office systems/billing/outsourcing products & services firm.Spearhead visionary strategic organizational leadership including: New business start-up/turn-around, performance management, operations, P&L, sales & marketing, new business development, PR, client programs service/satisfaction.+ Identified and turned-around a key client’s medical office process/financial controls/compliance issues through implemented a decisive multi-level corrective action plan which turned-around underperforming staff/resources resulting in recovering $900K in lost revenues in 9 months.+ Coached and mentored a private practice CEO in securing lucrative new business funding which increased business loan funding 200% over aggressive client goals, while also exceeding all business plan goals through superior business innovation, staff training/development, manpower/resource optimization, regulatory compliance and ongoing client services support.+ Undertook and devised a business critical 360 ambulance company operations performance improvement plan of action for a flagship location that had been losing money over a 3 year period by creating lean operational programs/processes/procedures, implementing new billing systems that reduced all company expenditures/waste while optimizing all key areas of business achieving top communication/data efficiency that tripled company income in 6 months with a steady 5year cash flow.+ Envisioned and implemented an innovative new talent on-boarding/development program for client companies gaining immediate staff with top skill sets who became top producers in all areas.+ Performed a complete medical practice business turn-around for a declining practice group through revamping and streamlining all operations staff/programs/processes/procedures resulting in creating record profitability ahead of schedule in just 2-years with the business debt free 1-year later.

A top global healthcare provider/medical office systems/insurance/billing outsourcing products & services firm.Directed organizational client services/support programs, operations management and performance management for a healthcare/medical office products/services firm. + Spearheaded key client medical office turn-around initiatives for multiple small to large underperforming locations by performing a detailed business root cause analysis and implementing a 360 operational performance/process improvement action plan that removed underperforming leaders, dramatically reduced practice loss and created top multi-level staff productivity/efficiency/moral/retention gains.+ Identified, researched and implemented cutting edge human & organizational development initiatives that aligned top organizational talent with correct manpower/resources needed to exceed organizational goals which streamlined operations and doubled overall cost reduction/profitability.+ Researched, identified and initiated new program/process/procedure performance improvement initiatives by motivating and aligning manpower/resources to optimize overall efficiency and productivity levels for the organization achieving results ahead of schedule and under budget.+ Instituted a new medical coding/billing system company-wide and audited previous company billing performance which sourced and corrected all company billing errors bringing in an additional $300K in medical practice income.+ Designated community healthcare liaison for private healthcare practices/hospital health care systems administration who brought together physicians and hospital executives to craft a lucrative new business agreement that allowed physicians groups to set-up clinics/practices in hospitals.