Mallory Curtis Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, Us

Mountain View, California, Us

San Francisco, Ca, Us

The DocuSign Solution Engineering org is evolving into Solution Consulting to keep customer focus at the core of what we do.

San Francisco, Ca, Us

As a Solution Engineer, I articulated the company's vision and business value to new and existing customers. Day to day activities include crafting comprehensive solution designs to resolve customer business challenges, presenting the DocuSign Platform and working closely with Account Executives. I demonstrated a strong track record of success in consulting customers throughout the sales process, building trust both internally and externally and delivering impactful demonstrations.

San Francisco, Ca, Us

I was responsible for overseeing successful deployment kickoffs for clients. As an onboarding consultant, I aligned with clients on their unique business objectives, timelines, and key milestones to provide expert guidance throughout the onboarding process. I leveraged prescriptive consulting and administrative best practices to help clients configure their solution, set up templates, and drive change management. To ensure clients deployed with confidence, I reviewed and validated their solution to make sure they were completely ready to go live. Additionally, I equipped clients with essential skills through tailored recommendations for on-demand learning via DocuSign University and always-on digital success resources to support their deployment and future expansion plans.

San Francisco, Ca, Us

As a customer success professional, I drove successful and rapid launches for new customers, from the point of contract signing to achieving key metrics. I provided valuable business insights to drive change management and possess a strong technical acumen. By understanding a customer's current state and their desired state, I am able to craft tailored solutions that deeply troubleshoot and drive adoption across their organization. Throughout the process, I enable customers to adopt change while ensuring timely delivery of solutions and meeting critical deadlines.

Seattle, Wa, Us

Microsoft, One Commercial Partner Data Migration Manager- Deliver results within projects containing ambiguity and changing requirements.- Consult incoming content owners on how to maintain a cohesive Portal. - Advise on and implement new taxonomy values.- Work with on-shore engineering team to raise risks and propose alternative solutions. - Create and implement training for future Migration Managers.Microsoft, One Commercial Partner Portal Production- Intake and assign new production requests. - Inform content owners of risks that may create a poor Portal experience for users. - Publish pages and deliverables within content management system.

Seattle, Washington, Us

I was responsible for overseeing the development and success of various projects by acting as a liaison between various departments including engineering, marketing, and sales to ensure we met the needs of our customers. I analyzed market trends and gathered feedback from users to identify areas of improvement and new opportunities for growth. I was also responsible for creating and maintaining a product roadmap, prioritizing features, and managing the product lifecycle from ideation to launch and beyond.

Seattle, Washington, Us

Set client expectations about process, deliverables, and timeline.Conduct design consultations and design reviews.Analyze the client’s needs and goals for their new website, and bring those ideas to life with modern web design and technology.Write creative, insightful, and specific spec sheets for off-site designers to use in formulating a proof.Gather copywriting and photo resources and schedule the development of the approved design.Effectively translate client feedback into industry terms.Communicate with the development team to build and tweak the website prior to launch.Responsible for ensuring that projects adhere to a strict budget and timeline.

Austin, Texas, Us

Organized and produced over 15 executive-level events worldwide including three, 3,000+ attendee marketing technology conferences. Solely responsible for internal communications across three merged companies and nine different sales teams.

Us

Designed and deployed bi-weekly internal and external newsletters. Planned and executed five national partner events. Adapted priorities on a daily basis based on company needs.

Bachelor Of Business Administration (Bba), Marketing

Javascript Immersive

Web Development Certificate