Mallory Finta Email & Phone Number

Milwaukee, Wisconsin, United States

• Inspected cleaning performance to ensure all standards are met in a fast-paced environment within productivity guidelines for a 158-room hotel
• Coordinated with front desk and sales departments to prepare rooms for arriving guests, including individual guests and sports/entertainment groups
• Proficient in using OPERA to create daily housekeeping assignments
• Managed mini bar inventory and ordering
• Executed procedures of all housekeeping roles when required or assistance is needed, including room attendant, public area attendant, houseperson, and overnight porter

East Lansing, MI

• Managed a budget of $40,000 over the course of a year as Spirit & Traditions Director to program 9 unique student focused events
• Managed a budget of $22,000 over the course of a year as Arts Director to program 15 bi-weekly craft nights
• Recruited and maintained a committee of MSU students to help brainstorm, implement, and evaluate events
• Lead weekly meetings and delegate tasks to 10 committee members
• Collaborated with various MSU groups for inclusive events, including Broad Art Museum and Hope Movement
• Researched the best products and worked with vendors to purchase supplies to maintain fiscal responsibility

Lutsen, MN

• Provided leadership and motivation to assigned housekeeping team to complete all tasks in time allotted
• Ensured standard cleaning procedures and stock in 5 different unit types for consistent quality
• Reported any damage or maintenance problems to guarantee adherence to safety code procedures

Frankenmuth, MI

• Facilitated guest check-in process consisting of payments and issuing key cards
• Used Springer-Miller system to record and process room and gift shop charges
• Shadowed Vice President, manager on duty, and sales staff to obtain a full understanding of the lodge
• Continuously provided quality customer service

Frankenmuth, Michigan

• Managed cash register procedures in a high tourist location
• Facilitated product stocking inventory and made various food and drink items
• Maintained cleanliness of bar, dance floor, and seating area throughout the day

Frankenmuth, Michigan

• Collected payments while signing customers up for classes via phone and in person
• Facilitated painting workshops with diverse clients and special events
• Created new paintings and other creative projects based on themed summer camps
• Managed cleanliness of the studio and set up for classes

Bachelor Of Arts - Ba, Hospitality Administration/Management

Marketing And Business In London, England

Education record

I took a dual enrollment course in 2015 and took a college course over the summer of 2016.

Education record

Activities and Societies: National Honors Society Treasurer, Student Council, Art Club, English Academic Games, Symphonic Band, Marching.

Education record

I took 3D and 2D Design classes for Dual Enrollment.