Mallory Morgan Email & Phone Number

Spokane Valley, WA, US

Spokane, Washington, United States

I conducted User Research to optimize the private lesson experience for music students. I conducted Competitive and Comparative Analysis, as well as User Interviews with students, their parents, and other private music teachers. I created Personas and Journey Maps for each of these groups, in order to provide research-based solutions including.

I advocate for patients undergoing addiction treatment and recovery by working closely with upper management to provide User Research according to feedback from patients, medical staff, and Patient Care Teams. Based on this data, I design and present improved processes and strategies to ensure an optimal experience for our patients, medical staff, and team.

Salt Lake City, Utah, United States

I provided unique and engaging customer service, effectively evaluating customer needs to effectively implement solutions. I demonstrated specialized knowledge in video game genres & mechanics, hardware & software, and first & third-party accessories. I Developed marketing displays and served as a valuable training and mentorship resource to new and.

Salt Lake City, Utah, United States

In a 3 week sprint, and with a team of 4, we researched behaviors involved in booking and participating in work / corporate food events to help rebrand and improve website design.

Remote

I spent over 12 weeks and 400+ hours learning and implementing user-centered design methods and design thinking skills, engaging in both solo projects and team collaboration. I was involved in each step of the design process for 5 UX projects, executing research, ideation, design, testing, and reiterating

I provided efficient and effective customer and sales-related service while delivering meaningful self-developed sales pitches. I also spent time with retail staff educating them on effectively communicating product features and strategies to ensure customer satisfaction with the Xbox brand.

Salt Lake City, Utah, United States

I compiled raw data from studies on medical devices, into a report to be used for FDA approval and implementation. I consistently achieved 98% typing accuracy and tight turn-around times, editing and proofreading for consistency.

United States

I directed the day-to-day logistics of transporting and housing 200+ students, staff, and volunteers as we traveled 15,000 miles cross country, during their 3-month summer tour. I balanced the needs of staff and students effectively and made major decisions regarding travel, food, housing, and membership of the organization. I continuously tracked the.

I lead the creative process for the development of the University High School Marching Band's field show, enhancing the music and visual effects, including choreography, costuming, field props, and overall visual design. I was also part of a team responsible for the instruction of 50-100 high school students - teaching music, marching, dance, precision.

Ux Certificate, Ux Design

Medical Insurance Coding Specialist/Coder

Education record