Amanda Malloy Email & Phone Number

San Francisco, California, Us

Alphen Aan Den Rijn, Nl

Work with stakeholders across the organization and am responsible for the strategic management, implementation, governance, and continual improvement of the Salesforce platform.

Iowa City, Iowa, Us

Led the implementation of Salesforce for the School of Management within the College of Business. Responsibilities included day-to-day configuration, testing, training, maintenance and general application support of the Salesforce platform. Acted as the primary liaison between vendors and program areas within the college. Also led a governance team that helped prioritize activities.

Remote, Us

-Support the development and execution of process improvement opportunities to leverage the capabilities of Salesforce.com- Identify and prioritize gaps in business performance that can be addressed through improving staff proficiency in the use of Salesforce.com- Provide/coordinate team member training on SFDC, Salesforce products, tools and processes. Content ranges from new hire training to performance enhancement and professional development- Provide/coordinate and administer internal-facing technical documentation and training materials on SFDC- Administer and report on team and team member knowledge progress and prioritize opportunities to accelerate knowledge transfer across the organization- Keep current on new releases and functionality of SFDC. Coordinate with internal stakeholders to ensure SFDC users readiness to implement and support newly introduced and enhanced SFDC features, updates and tools

Remote, Us

- Partnered with business leaders to develop and implement strategic organizational change plans for business units- Monitored change initiatives within business units, as well as, across the enterprise to account for dependencies- Facilitated the planning, documentation and implementation of change management plans that outlined the overall change management strategy and objectives for specific change projects and addressed- communication, training, coaching, resistance, stakeholder analysis, transitioning/operationalizing- Informally coached leaders and managers on the people side of change

Remote, Us

Led implementation and use of Salesforce for the Workforce division. Including management of best practices that followed corporate policy/procedures, encouraged overall user adoption and contributed to corporate wide implementation and enhancements of the CRM system.

Remote, Us

- Managed the processing of contracts related to customer orders for Workforce products and services from receipt through execution for all business lines- Worked with numerous internal business units and external customers during contract negotiation to facilitate successful execution of customer contracts- Tracked contract implementation schedules to ensure projects remained on schedule- Developed and maintained in-depth understanding of Workforce products to increase knowledge and ability to evaluate contract support needs.- Worked with management to review and prioritize contract projects and developed plans to execute them in support of sales activities- Used a custom contracts object in Salesforce.com to track and manage the contract life cycle and to identify and report on contracts nearing renewal or in the renewal process- Supervised contracts team members, including training and directing the efforts of the contracts team in the areas of their specific duties- Maintained a high level of confidentiality regarding corporate and customer information

Remote, Us

Remote, Us

Remote, Us

B.A., Business

Education record