Mallu Yashwanth Email & Phone Number

Alameda, California, United States

• Working on end-to-end ownership of customer issues, including initial troubleshooting, root cause analysis, and issue resolution, consistently exceeding customer expectations in response quality and timeliness.
• Acting as a key point of contact both internally and externally, ensuring customer matters were resolved efficiently and effectively to enhance overall customer experience.
• Gained experience in complex implementation and integration in production environments, ensuring smooth deployment and functionality.
• Installed and configured OKTA’s AD Agent for seamless integration with Active Directory, enhancing identity management processes.
• Supported User Lifecycle Management in Identity Management (IDM), including user account creation, updating resources, account activation/de-activation, enable/disable, and account deletion.
• Configured and Implemented Single Sign-On (SSO) for 200+apps using different SSO standard protocols like SAML, WS Federation, and OpenID Connect (OIDC) protocols.

Sunnyvale, California, United States

• Managed the full identity lifecycle, including onboarding, provisioning, and de-provisioning, to ensure secure and efficient access control for all users.
• Led the Identity Access Management (IAM) team to establish onboarding workflows, collaborating with HR systems like Workday and Sharp for smooth integration.
• Acted as a subject-matter expert in Microsoft Identity Management, overseeing employee access, leaver management, and offboarding.
• Developed and enforced comprehensive access control policies and standards, incorporating Multi-Factor Authentication (MFA) and Role-Based Access Control (RBAC) to maintain strict governance.
• Designed and implemented RBAC models to ensure users had appropriate, role-aligned access across systems.
• Administered Privileged Access Management (PAM) to secure and monitor privileged accounts and sessions, enhancing data protection.

Bengaluru, Karnataka, India

• Provided architectural design and implemented enterprise-wide identity and access management (IAM) solutions for PingFederate and PingID.
• Implemented PingID MFA with PingFederate
• Enforced enterprise-wide workforce to PingID for MFA.
• Developed Ping Radius adapter and integrated with clients that use Radius (CyberArk, F5, Checkpoint VPN, etc...).
• Implemented many Oauth and OpenID connections based on the client's requirements.
• Experienced in creating various adapters like Kerberos, HTML, PingID, and composite.

Hyderabad, Telangana, India

• Worked on supporting and debugging issues with and implementing SSO solutions with Business Partners using PING Identity solutions
• Provided architectural design and implemented enterprise-wide identity and access management (IAM) solutions for Ping Federate and PingID.
• Implemented PingID MFA with Ping Federate
• Enforced enterprise-wide workforce to PingID for MFA.
• Implemented web application OAuth Integrations with Ping.
• Responsible for coordinating IAM team members, consultants, and partners during project planning, execution,

Master Of Information Systems

Activities and Societies: Futsal

Fellow At Nxtwave’S Ccbp 4.0 Intensive

Learning 4.0 Technologies - Full Stack development

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, 6.66

10Th (Central Board Of Secondary Education)