John Malone Email & Phone Number

County Dublin, Ireland

Specialist Business Process & CRM Solutions for UK, Ireland - No 1 SugarCRM Partner in Europe Middle East & Africa Regions FY 18, No 2 Globally.- 1st Hubspot Level 3 Partner in UK & Ireland (est Dec 2019)- Salesforce.com Partner (est 2018)- Collab. Contact Centre and Workforce Management- No1 Monday.com Platinum Partner in UK and IrelandWe are passionate about delivering solutions which solve business problems, we help manage relationships CRM/XRM - From Patient Management systems, to Citizen Management for Local Authorities as well as Salesforce Automation & Service management for SMB.

Ifsc, Dublin 1

Provident Technology is a provider of Information & Communication Technology to Businesses, with over 20 years combined experience in the industry. Our team of technical and business professionals are committed to providing your business with all the options and resources available to empower you to make the best IT decisions for your business model. Provident Technology are a leading Fortigate Partner in the Irish MarketProvident also offer a UC IP PABX solution which is idea for both home working, hybrid and in-office environments.Provident Technology was established in 2000 as a software consultancy company for narrowband (V90 56k) system design for head end telecoms equipment.

Glasnevin

The Industrial Advisory Board's principal task is to ensure that DCU's research and teaching are in line with the industrial, technological and socio-economic needs of Ireland.As a person of eminence in Engineering & Open Source Industry I was invited to sit on the Industrial Advisory BoardThe board members are:- Peter Smyth, Founder, Province Five Networks; Founder & Chairman, RedMere; - Julie Byrne, Executive Director Bell Labs Ireland & UK at Alcatel-Lucent; - Martin Curley, Vice President of Intel; - Brian Buggy; serial entrepreneur; currently co-founder of Zynstra; previously co-founder of Cramer Systems; - Prof. Brian Tanner, University of Durham, UK; Dean of Knowledge Transfer; founder of former Director of Bede plc (sold to Jordan Valley Ltd.), Deputy Chairman Kromek; Chair of the County Durham Economic Partnership; - John Malone, Director, Provident Technology;

Europe

The European SugarCRM Alliance combines Europe's six leading SugarCRM Partners. These partners are: Provident, BrixCRM, dri, KINAMU, OpenSymbol, and Synolia.Together we aim to further develop and enhance the SugarCRM product, in close cooperation with SugarCRM Inc.We work together to deliver innovation and ongoing value for our clients. We guarantee high quality SugarCRM based Products/Solutions and Professional Services.Our mission:The European SugarCRM Alliance is committed to enabling collaborative partnerships to innovate, mange and deliver SugarCRM solutions that drive positive business results for our European clients.Core Activities of the Alliance:- provide comprehensive European CRM knowledge to a wide variety of customers- combine CRM industry leading technologies and business service providers - encourage innovative CRM solutions and enhancements of the SugarCRM product- share information and skills amongst the Alliance members- deliver pan-European support

Business Development Manager for Lake Datacomms - Software Consultancy arm of Lake Communications, based in Tallaght, Dublin 24.Worldwide travel - UK, Europe, Japan, China.Clients including Motorola, NEC, Cisco, Huaweii, DSP Software for Telecoms Industry.I was Contruibutor to V.92 Modem Standard - http://www.v92.com/I was co-author to IETF RFC MoIP (V.150.1) - http://www.watersprings.org/pub/id/draft-kumar-avt-v150-registration-02.txt

Shannon

Part of the R&D team at Tellabs Shannon base in West of Ireland.Worked on the AN2100 and AN2100GX product range for conversion of SONET to ATM (at the time new technology), for Sprint.Worked on TDM to ATM telecoms switch which included echo cancellation and proprietary systems for conversion of 2016 channels of voice traffic from industry standard TDM to emerging ATM standards (AAL).Developed System and Unit Test Plans for TDM and ATM Cards as well as Chassis/Back Plane.Developed SUN Solaris Test System for automatic control of Test Equipment attached via Serial Port via Multi Channel RS-232 Modules.

Facilities Software Engineer at Intel, Leixlip, Ireland.Software engineer working on SCADA and other Production systems to manage the Intel FAB facilities. Developed Matlab Simulation for the AWN (Acid Waste Neutralisation) Plant, also worked on similar projects for HF Acid Plant and RODI (Ultra Pure Water).Manager: Ken McCabeSupervisor/Mentor : Joslin Creedan

Postgrad Hdip Entr, Business

Beng, Electronic Engineering

Activities and Societies: 1998 Honours (2.1) B.Eng ., Electronic Engineering, Dublin City University. Subjects Included: Networking.

Leaving Cert, Leaving Cert

Activities and Societies: Intermediate and Leaving (525 Points) Certificates. Played Rugby throughout JCT, & Senior 2nd's, 7's. Member.