Stephanie Malone Email & Phone Number

Turlock, Ca, Us

Turlock, Ca, Us

United States

Modesto, California, United States

Direct Patient Care - 900+ hours• Doctors Medical Center (4N, 4S, 3S, 3W, 2S, ED, CCU, SICU, NICU, L&D, Postpartum, Antepartum, Pediatrics, Newborn Nursery)• Valley Children’s Outpatient Clinic • DBHC, Genesis, Stanislaus Recovery Center • Modesto Post-Acute Skilled Nursing Facility • Kaiser Medical Center (Flu Clinic, OB, Interventional Radiation, Infusion Center)• Emanuel Medical Center (Med/Onc, Med/Tele, Med/Surg, ED, Same Day Surgery/OR, IR)

Remote

Provided Clinical Tier 2 level support to customers using Casamba home health and hospice software. Used critical thinking and processes to investigate and resolve issues/errors in the software in a timely fashion. Communicated effectively to customers the resolution or training needed on the case. Worked successfully with team members and product managers on difficult problems that needed escalated. On average had 75-100 cases to manage at one time with high priority deadlines.Laid Off

Remote

Project Manager for roll out of Casamba HealthWyse electronic medical record system on a clinical level for child company Bristol Hospice. Completed successful roll outs in all nine agency's that are a part of the company. Managed/created project plan, ensured training schedule was developed alongside the software company. Trained employees company wide on the use of Casamba HealthWyse and the processes that are included. Managed the software and any issues that developed with problem solving, crisis management, and resolution. Assisted 500+ employees on an IT/software level on a daily basis.Laid off at end of software roll out.

United States

Project Manager for roll out of Suncoast Solutions electronic medical record system on a clinical level company wide. Completed successful roll outs in all nine agency's that are a part of the company. Managed/created project plan, ensured training schedule was developed alongside the software company. Trained employees company wide on the use of Suncoast Solutions and the processes that are included. Managed the software and any issues that developed with problem solving, crisis management, and resolution. Project Manager for roll out of CellTrak application company wide. Completed successful roll outs to all nine agencies in company. Assisted 500+ employees on an IT/software level on a daily basis. Previous Job titles and dates below:System Specialist Trainer: April ‘13-May ‘15Quality Coordinator: July 09-March 2013Regional Business Office Spec: Apr 08-June 09 Business Office Specialist : March 07- March 08Position was absorbed by parent company Avalon Healthcare starting the next position listed.

United States

Irvine, Ca

Resident Director for 200+ coed Freshman dorm. Hired, trained, and managed 10 Resident Assistants and their student programming.

Azusa, Ca

Graduate Intern for Orientation First Year Program. Trained 100+ student leaders and assisted in organization and implementation of Beginnings course for Freshman.

Glendale, Ca

Reviewed and assessed disability insurance claims in order to determine eligibility for payment.

Associate'S Degree, Registered Nursing

Activities and Societies: Class Representative

Master Of Education (M.Ed.)

Bachelor Of Arts (B.A.), Communication, Marketing

Education record